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Senior IT Engineer

3 months ago
United States
Full-time
Senior
Security Engineer
Cybersecurity
Bash macOS Python
Apply Now
Ethos Solutions

Ethos Solutions

Ethos Solutions is a Technical Professional Services organization specializing in Salesforce Development and Custom Application Development. With over eight years of experience as a certified Salesforce Silver consulting partner, Ethos offers services ...

Professional Services
1-10
Founded 2006
View All Jobs 13

Description

  • Design, implement, and manage a fully cloud-based IT environment across SaaS platforms.
  • Strengthen access controls, device posture, and overall risk mitigation with a security-first approach.
  • Identify and implement automation opportunities to reduce manual IT workflows and improve efficiency.
  • Serve as a technical leader and mentor within the IT team.
  • Lead cross-functional IT projects from planning through execution.
  • Collaborate with stakeholders to understand business needs and deliver scalable IT solutions.
  • Evaluate, recommend, and implement new tools and technologies to improve the IT ecosystem.
  • Develop and maintain documentation, runbooks, and standards to support operational excellence.
  • Administer and continuously improve email and collaboration platforms such as Google Workspace and Proofpoint.
  • Act as a senior escalation point for complex IT issues, including root cause analysis and long-term fixes.
  • Support escalated tickets and new hire onboarding for up to 20% of time.

Requirements

  • 7+ years of experience in IT Engineering, Systems Administration, or a related role in a cloud-first environment.
  • Proven experience managing and supporting SaaS-based IT infrastructure at scale.
  • Hands-on experience applying security best practices across IT systems and processes.
  • Experience managing macOS and Windows endpoints in a modern device management environment.
  • Deep expertise in Google Workspace administration, especially Gmail/email routing, security, and deliverability.
  • Hands-on experience with email security platforms such as Proofpoint, or equivalent preferred.
  • Experience administering and integrating tools such as Slack, Okta, Jamf, Intune, and other endpoint management platforms.
  • Experience with Zero Trust Network Access (ZTNA) or modern network security approaches.
  • Ability to automate manual workflows using scripting or automation tools such as Python, Bash, and APIs.
  • Strong troubleshooting skills, including root cause analysis and implementation of long-term solutions.
  • Experience mentoring junior team members and acting as a technical leader.
  • Strong communication skills and ability to collaborate with technical and non-technical stakeholders.
  • Ability to manage IT asset lifecycle operations, including staging, storage, and distribution of end-user hardware.
  • Must have knowledge of Google Workspace, Slack, Zoom, Okta, Jamf, and Intune.
  • Preference for EST time zone.
  • Proofpoint experience is a nice to have.

Benefits

  • US national base salary range of $109,000 to $193,000.
  • Potential for bonus and equity in addition to base salary.
  • US benefits available through Ethos.
  • Supportive, inclusive hiring philosophy that encourages applicants to apply even if they do not meet every requirement.
  • Equal opportunity employer status with fair chance consideration for qualified applicants with arrest and conviction records.

Interested in this position?

Apply directly on the company website

Apply Now

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