Automation Engineer (from Managed Service Provider) - Permanent/Fully Remote

4 hours, 52 minutes ago
Full-time
Senior
Software Development
EPS Malaysia

EPS Malaysia

EPS Malaysia is a leading award-winning Recruiting and Outsourcing specialist in the Asia Pacific region, offering innovative and cost-effective solutions in recruitment, executive search, outsourcing, staffing, and payroll services.

Professional Services
251-1K
Founded 1993

Description

  • Design, develop, test, and maintain internal automation workflows and system integrations.
  • Identify repetitive or manual business processes and convert them into efficient automation solutions.
  • Build automations that improve data flow, task execution, notifications, approvals, and operational reporting.
  • Manage and transform data across multiple business platforms to ensure consistency, accuracy, and reliability.
  • Build and maintain integrations using APIs, webhooks, JSON, and low-code or no-code automation platforms.
  • Develop solutions using Microsoft Power Platform, including Power Automate, Power Apps, and Dataverse where appropriate.
  • Build and maintain workflows across Zapier, Make.com, and Rewst.
  • Work with HaloPSA, Xero, and NinjaOne to support operational process automation.
  • Monitor automation performance, troubleshoot failures, and continuously improve reliability and efficiency.
  • Maintain technical documentation for workflows, integrations, dependencies, and support processes.

Requirements

  • Previous experience working for a Managed Services Provider is mandatory.
  • Strong experience in automation engineering, workflow development, systems integration, or a similar role.
  • Advanced hands-on experience with Microsoft Power Platform.
  • Extensive experience with Zapier, Make.com, and Rewst.
  • Strong working knowledge of HaloPSA, Xero, and NinjaOne.
  • Strong understanding of APIs, webhooks, JSON, and data mapping between systems.
  • Experience managing data and process integration across multiple business platforms.
  • Ability to design solutions that are scalable, maintainable, secure, and well documented.
  • Strong troubleshooting and problem-solving capability.
  • Ability to communicate effectively with both technical and non-technical stakeholders.
  • Desirable: experience with SharePoint, Microsoft 365, Microsoft Teams, and Azure services.
  • Desirable: experience with SQL, scripting, custom connectors, or related technical integration methods.
  • Desirable: experience establishing governance, standards, and best practices for automation delivery.
  • Desirable: familiarity with business process improvement initiatives within an MSP or professional services environment.

Benefits

  • Flexible schedule.
  • Opportunities for promotion.
  • Promotion to permanent employee.
  • Work from home.

Interested in this position?

Apply directly on the company website

Apply Now

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