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Senior Observability Engineer

1 month ago
India
Senior
Site Reliability Engineer (SRE)
DevOps and Infrastructure
Ansible AWS Azure Bash Datadog GCP JavaScript Kubernetes Python Terraform
Apply Now
Ensono

Ensono

Ensono provides comprehensive hybrid IT solutions and governance, enabling businesses to navigate complexity and modernize their technology infrastructure, from cloud services to mainframe systems, tailored to each client's unique journey.

IT Services
1K-5K
Founded 1969
View All Jobs 39

Description

  • Engineer and operate a scalable monitoring and observability platform for Ensono’s Hybrid Cloud clients.
  • Plan and execute the strategic roadmap for observability and monitoring tools in alignment with business and client requirements.
  • Define monitoring best practices, including proactive alerting, anomaly detection, and performance analytics.
  • Operate and optimize end-to-end monitoring solutions for real-time visibility into network, distributed systems, and applications.
  • Establish automated alerting thresholds based on Service Level Objectives (SLOs) and Service Level Agreements (SLAs).
  • Establish monitoring audit standards for conformance and compliance across standard and custom monitors.
  • Serve as the point of escalation for day-to-day monitoring-related incidents.
  • Automate monitoring configurations and telemetry collection using scripting and Infrastructure as Code tools such as Ansible and Terraform.

Requirements

  • 7+ years of experience in observability or monitoring engineering operational roles.
  • 7+ years of hands-on experience with ITSM platforms such as ServiceNow and monitoring tools such as BMC, Data Dog, Entuity, or similar tools.
  • Strong proficiency in Python, Bash, and JavaScript for automation and scripting.
  • Experience with Infrastructure as Code tools such as Ansible and Terraform for observability tool deployment.
  • Strong analytical and problem-solving skills for diagnosing complex issues.
  • Effective communication and leadership skills, especially for training and cross-functional collaboration.
  • Ability to think holistically about business-impacting processes and continuously refine them.
  • Ability to thrive in an independent and collaborative fast-paced environment while managing priorities effectively.
  • Bachelor’s degree in a related field.
  • Master’s degree in an information technology-related field (preferred).
  • Proficiency in cloud platforms such as AWS, Azure, or GCP, and Kubernetes deployment and monitoring (preferred).
  • Advanced ITIL certification or training, including ITIL v3 or v4 (preferred).
  • Experience integrating AI/ML into ITSM practices (preferred).

Interested in this position?

Apply directly on the company website

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