Clinical Solutions Specialist (West Territory)

3 days, 8 hours ago
Full-time
Mid Level
Customer and Technical Support
EnsoData

EnsoData

EnsoData is a healthcare technology company based in Madison, Wisconsin, founded in 2015. The company specializes in AI-powered software solutions that enhance sleep medicine by connecting diagnosis to therapy for sleep disorders, such as sleep apnea. EnsoData utilizes artificial intelligence and machine learning to analyze sleep study waveforms, improving diagnostics, monitoring, and treatment for millions of people affected by sleep disorders worldwide. The core platform, EnsoSleep, is an FDA-cleared, cloud-based software suite designed for automated sleep scoring and analysis of various sleep studies. It features AI-powered scoring that significantly reduces study scoring time, customizable reports, and study management tools that integrate seamlessly into existing workflows. EnsoData's solutions aim to simplify the sleep care pathway, enhance accuracy, and support scalability for sleep clinics of all sizes. The company has positively impacted over 2.5 million patients, improving turnaround times and clinical quality in sleep medicine.

hospital & health care
51-200
Founded 2015
$51M raised

Description

  • Deliver clinically accurate product demonstrations in partnership with Sales Account Executives.
  • Support the sales cycle by answering questions about clinical workflows, use cases, and outcomes.
  • Conduct virtual and in-person clinical onboarding and training sessions for new customers.
  • Develop and refine clinical training materials, best practices, and enablement resources.
  • Provide ongoing clinical guidance, workflow optimization recommendations, and product usage insights after implementation.
  • Participate in customer check-ins, QBRs, and feedback loops to capture clinical insights.
  • Act as the internal voice of the clinician and share usability and feature feedback with Product and Engineering teams.
  • Support internal enablement by training Sales, Customer Success, and other teams on clinical use cases and product updates.
  • Ensure customer-facing activities align with regulatory, compliance, and quality requirements for medical devices and SaMD products.
  • Maintain current knowledge of clinical best practices, industry standards, and relevant healthcare regulations.

Requirements

  • Bachelor’s degree in a clinical, scientific, or healthcare-related field preferred, or equivalent work experience.
  • 3+ years of relevant clinical, clinical support, clinical applications, or healthcare technology experience.
  • RPSGT Certification required.
  • Hands-on experience working with clinicians in a hospital, health system, or clinical practice environment.
  • Experience delivering clinical training, product demonstrations, or workflow education to healthcare audiences.
  • Experience supporting sales teams or working in a pre-sales, post-sales, or customer success capacity preferred.
  • Located in MST or PST time zones preferred.
  • Certified in Clinical Sleep Health (CCSH) preferred.
  • Certified Respiratory Therapist - Sleep Disorders Specialty preferred.
  • Registered Respiratory Therapist - Sleep Disorders Specialty preferred.
  • Must be legally eligible to work and reside in the United States now and in the future, as sponsorship is not available.

Benefits

  • $90,000 to $100,000 OTE, including base salary plus variable compensation, based on experience.
  • Stock options.
  • Health, dental, and vision insurance.
  • Paid time off options.
  • 401(k) retirement plan.
  • Hybrid or remote work options.
  • Participation in the company bonus program may be included.
  • Team summits and in-person team events.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Forward Deployed Engineer

Beacon Biosignals 11-50 Biotechnology

Beacon Biosignals is hiring a Forward Deployed Engineer to partner with customers and internal teams on the Datastore platform that powers brain-data integrations, analytics, and applied solutions for clinical and real-world studies.

GraphQL Julia Looker Python R REST API Snowflake SQL Superset
7 hours, 56 minutes ago

Clinical Solutions Specialist - Radiation Oncology

Symmetrio Professional Services

Symmetrio is recruiting a Clinical Solutions Specialist – Radiation Oncology for a healthcare technology company to act as the clinical bridge between radiation oncology providers and product teams for an AI-powered oncology software platform.

UX Design
7 hours, 56 minutes ago

Director, Mid-Market Customer Success

dscout 51-250 Professional Services

Dscout is hiring a Director of Mid-Market Customer Success to lead its mid-market customer segment, improve retention and expansion outcomes, and guide a team in delivering strong adoption and renewal results.

Salesforce
7 hours, 56 minutes ago

Client Success / Customer Experience Lead (remote from Mexico)

ScaleSource 11-50 Professional Services

ScaleSource is hiring a remote, bilingual Client Success / Customer Experience Lead for a commercial landscaping company to own client communication, issue follow-through, and execution tracking across clients, field teams, and operations.

ClickUp CRM HubSpot Monday.com
8 hours, 11 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers