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Principal Solutions Engineer, Product Partnerships

1 week ago
United States
Full-time
Lead
Solutions Engineer
Software Development
REST API
Apply Now
Engine.com

Engine.com

Engine.com offers top-notch engine maintenance services for various industries, ensuring peak performance and client satisfaction.

Machinery
1-10
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Description

  • Act as the primary technical point of contact for partners and customers during integration, launch, and go-live.
  • Lead technical discovery, solution design, and implementation support for partner integrations.
  • Guide partners through API usage, authentication, data models, and integration patterns.
  • Own technical launch readiness and sign-off, ensuring performance, security, and scalability standards are met.
  • Provide post-launch technical support and troubleshoot integration issues in collaboration with Product and Engineering.
  • Identify recurring technical issues and translate them into product, platform, or documentation improvements.
  • Serve as the technical translator between partners and internal teams and deliver actionable feedback to Product leadership.
  • Build and maintain technical launch playbooks, reference architectures, integration patterns, and partner-facing documentation.
  • Design the Solutions Engineering function for Product Partnerships, including scope, engagement models, metrics, and tooling.
  • Hire, onboard, and mentor future Solutions Engineers as the function scales.

Requirements

  • 8–12+ years of experience in Solutions Engineering, Sales Engineering, Technical Partnerships, or a similar customer-facing technical role.
  • Hands-on experience supporting API-first or platform products.
  • Strong understanding of REST APIs, authentication and authorization, webhooks, data models, and system integrations.
  • Proven experience owning technical launches and integrations end-to-end.
  • Prior experience as the first SE or helping build an SE function is a strong plus.
  • Ability to operate comfortably in ambiguity and define structure where none exists.
  • Excellent communication skills with both technical and non-technical audiences.
  • Strong judgment, ownership mindset, and customer empathy.
  • Travel industry experience is valued but not required.

Benefits

  • Base salary range of $137,300 to $190,000 USD.
  • Competitive total compensation that may include equity and/or variable pay (OTE).
  • Opportunities for bonuses and commissions.
  • Hybrid-hub model with support for both office-based and fully remote work.
  • Access to the company’s full benefits package through engine.com/culture.
  • Benefits and perks may vary based on employment type and location.

Interested in this position?

Apply directly on the company website

Apply Now

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