Business Solutions Architect

2 months ago
Full-time
Junior
Business Intelligence
endpoint Clinical

endpoint Clinical

endpoint Clinical specializes in providing interactive response technology (IRT) systems that streamline clinical trial management for the life sciences industry, enabling study administrators to efficiently adjust parameters and manage clinical suppli...

Pharmaceuticals
251-1K
Founded 2009

Description

  • Lead requirements elicitation and documentation for assigned initiatives, translating business needs into clear, actionable, compliant functional requirements.
  • Facilitate workshops, discovery sessions, and process reviews to align stakeholders on study and system needs.
  • Collaborate with clients to analyse and document system requirements, enhancements, and changes throughout the study lifecycle.
  • Analyse business processes, data flows, and system interactions to align business objectives with technical solutions.
  • Serve as a subject matter expert on assigned clinical study protocols, supporting studies of moderate to high complexity.
  • Author functional specifications for RTSM systems, including randomization, kit lists, integrations, and interfaces.
  • Partner with Project Management, Development, QA, Operations, and Support teams through all phases of the development lifecycle.
  • Support UAT planning, execution, and defect triage to help ensure timely issue resolution.
  • Manage requirements changes through governance and escalation processes, maintaining traceability and risk awareness.
  • Identify risks and issues early, assess their impact on study operations, and escalate appropriately.

Requirements

  • Bachelor's degree or equivalent preferred; relevant RTSM industry experience may substitute for the degree requirement.
  • 2+ years of experience in clinical trials, RTSM/IRT, clinical supply chain, or a related life sciences/technology field.
  • 2-4 years of experience in the life sciences industry.
  • Previous experience working in a fast-paced, entrepreneurial environment preferred.
  • Familiarity with SQL is a plus.
  • Strong attention to detail and quality focus.
  • Strong customer service orientation.
  • Excellent organizational, time management, and communication skills.
  • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals.
  • Solid written communication skills, including the ability to document technical information effectively.

Interested in this position?

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