Vice President, Revenue Cycle Technology Operations

1 week ago
Full-time
Executive
Project and Program Management
EnableComp

EnableComp

EnableComp specializes in complex claims and specialty revenue cycle management solutions for healthcare providers, focusing on optimizing reimbursements for various claims types, including VA, Workers' Compensation, and Motor Vehicle Accidents, throug...

Insurance
201-500
Founded 2000

Description

  • Define the enterprise vision, multi-year roadmap, and operating model for technology operations.
  • Own and govern the portfolio of operations technology, automation, workflow transformation, and global operations initiatives.
  • Develop business cases, prioritize investments, recommend funding, and oversee executive governance for the portfolio.
  • Align technology enablement, workflow design, capacity planning, and vendor performance with business growth and client commitments.
  • Sponsor standardized, scalable workflow redesign across onshore and global operations teams.
  • Set and report portfolio KPIs for productivity, quality, cost-to-serve, cycle time, utilization, vendor performance, client outcomes, and ROI.
  • Lead Technology Operations leaders and establish accountability, decision rights, and operating practices across internal teams and vendor partners.
  • Partner with Technology, Product, Data, Finance, Information Security, Compliance, and Implementation leaders to manage delivery requirements and tradeoffs.
  • Oversee operational continuity, regulatory and contractual controls, data protection, third-party performance, and change risk.
  • Sponsor pilots and phased rollouts, establish readiness criteria, and use performance data to scale, revise, pause, or retire solutions.

Requirements

  • Bachelor's degree in business, healthcare administration, information systems, engineering, or a related field; MBA or similar advanced degree preferred.
  • 12+ years of progressive leadership experience in healthcare revenue cycle management, healthcare operations, technology-enabled services, or a related environment.
  • 5+ years of leadership experience at the senior director or vice president level.
  • Success building and leading enterprise technology operations, digital transformation, automation, or operational-excellence portfolios with measurable outcomes.
  • Experience leading technology-enabled workflow transformation from pilot through multi-team rollout, including planning, dependency management, gates, and budget delivery.
  • Strong knowledge of healthcare revenue cycle operations, including complex claims, denials, reimbursement, revenue recovery, or related workflows.
  • Experience governing cross-functional portfolios in a matrixed organization and partnering with Technology, Product, Data, Information Security, Finance, and Operations.
  • Financial and analytical expertise in business cases, investment prioritization, KPI design, benefits realization, and executive reporting.
  • Experience managing outsourced or global delivery partners, including vendor governance, service levels, capacity planning, commercial oversight, and risk management (preferred).
  • Executive communication, stakeholder-influence, change-leadership, and team-leadership skills in a fast-paced environment.

Benefits

  • Professional growth and development support.
  • Access to tools, resources, and support to build a career at EnableComp.
  • Flexible, family-oriented culture that supports work-life balance.

Interested in this position?

Apply directly on the company website

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