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Supervisor, Out of State Medicaid

2 hours, 10 minutes ago
United States
Full-time
Senior
Customer Success Manager
Customer and Technical Support
Apply Now
EnableComp

EnableComp

EnableComp specializes in complex claims and specialty revenue cycle management solutions for healthcare providers, focusing on optimizing reimbursements for various claims types, including VA, Workers' Compensation, and Motor Vehicle Accidents, throug...

Insurance
251-1K
Founded 2000
View All Jobs 9

Description

  • Supervise the daily work of assigned Revenue Services teams, including Revenue Specialists and Account Managers.
  • Serve as the primary escalation point for claim processing issues and client roadblocks.
  • Partner with managers to prioritize daily team tasks and workflow.
  • Prepare performance evaluations and account reviews with the Department Leader.
  • Analyze claim payments and reimbursement using proprietary software, systems, and tools.
  • Research, request, and submit supporting documentation needed to process claims and secure reimbursement.
  • Manage communication with external clients regarding access, document requests, payment research, training, and related issues.
  • Create, review, and maintain external-facing client reports.
  • Coordinate and facilitate internal and external meetings to resolve issues and improve processes.
  • Train, mentor, and support staff, including new hires, and manage hiring, performance, and corrective action decisions.

Requirements

  • High School Diploma or GED is required; an Associate’s or Bachelor’s degree is a plus.
  • 5 years of experience in the healthcare field working in billing or collections.
  • 5 years of client-facing or customer service experience.
  • 1-2 years of supervisory or team lead experience.
  • 3-5 years of experience with workers’ compensation billing and collections is preferred.
  • Intermediate understanding of insurance payer/provider claims processing and related data requirements.
  • Strong computer proficiency with basic office applications, including Microsoft Word, Excel, and Outlook.
  • Equivalent combination of education and experience will be considered.
  • Exceptional written and verbal communication skills.
  • Strong analytical, problem-solving, and prioritization skills with the ability to manage multiple competing projects.
  • Must be a self-starter who can work independently, handle stress, and interact cooperatively across all levels of the organization.
  • Regular and predictable attendance is required.
  • Ability to sit for long periods in a general office environment.

Benefits

  • Remote, full-time position.
  • Opportunity to work for an award-winning, fast-growing company in specialty revenue cycle management.
  • Supportive culture focused on employee growth, development, and career advancement.
  • Flexible and family-oriented work environment.
  • Commitment to work-life balance and a collaborative team culture.

Interested in this position?

Apply directly on the company website

Apply Now

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