Technical Operations Specialist

2 weeks, 5 days ago
Full-time
Mid Level
Customer and Technical Support
ELVTR

ELVTR

ELVTR is transforming the education sector by offering live online classes taught by experienced industry leaders to aspiring professionals.

Diversified Consumer Services
51-250
Founded 2020

Description

  • Analyze and improve processes across departments such as Sales and Customer Support.
  • Reduce manual work by implementing automation tools and AI-based solutions.
  • Handle technical requests through internal chats and troubleshoot issues with tools such as HubSpot, Aircall, and Stripe.
  • Research tools, workflows, and technical solutions that support business needs.
  • Design and introduce new processes that improve operational efficiency.
  • Support internal teams with day-to-day technology needs.
  • Independently troubleshoot technical issues and provide proactive solutions to minimize disruptions.

Requirements

  • Mid-level experience in automation, process optimization, or operations.
  • Proficiency in English at a B2 level or higher.
  • Proven ability to learn new tools and systems quickly.
  • Experience working independently with documentation and troubleshooting resources.
  • Strong communication skills with both technical and non-technical stakeholders.
  • High level of ownership and self-motivation.
  • Ability to collaborate with stakeholders and organize workload effectively.
  • Comfortable explaining technical topics to non-technical stakeholders.
  • Ability to prioritize tasks in a fast-paced environment.
  • Experience with tools such as HubSpot, Aircall, Stripe, or similar platforms is preferred.

Benefits

  • Competitive salary and performance-based bonuses.
  • Gym membership reimbursements.
  • Mental health benefits.
  • Generous vacation allowances.
  • Complimentary access to all ELVTR courses.
  • Flexible remote work schedule.
  • Professional development and career advancement opportunities.

Interested in this position?

Apply directly on the company website

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