Senior Technical Instructor, Learning & Enablement

23 hours, 25 minutes ago
Full-time
Senior
Customer and Technical Support
Dragos

Dragos

Dragos is an industrial cybersecurity company focused on safeguarding civilization by securing industrial assets across vertical industries. Their integrated software platform provides critical visibility into ICS and OT networks, enabling clients in p...

Professional Services
251-1K
Founded 2016
$438M raised

Description

  • Deliver instructor-led and virtual instructor-led technical training to customer security, OT engineering, and operations teams.
  • Facilitate lab-based courses covering the Dragos Platform, OT/ICS network visibility, asset identification, threat detection, vulnerability management, and incident response workflows.
  • Adapt instruction in real time to technically experienced audiences based on their background, prior OT experience, and familiarity with the Dragos Platform.
  • Manage hands-on lab environments during training sessions and troubleshoot technical issues as they arise.
  • Coordinate with account and customer success teams before on-site engagements to understand the audience, deployment stage, and site-specific constraints.
  • Partner with product teams to stay current on platform releases, new features, and configuration changes that affect course content.
  • Work with the threat intelligence team to incorporate current OT/ICS threat activity, threat group behavior, and incident context into training.
  • Identify gaps or inaccuracies in existing course content and work with the Learning and Enablement team to improve it.
  • Represent Dragos professionally in customer environments and leave each engagement having increased the customer’s capability.
  • Support post-training questions and follow-up from learners in coordination with the customer success team.

Requirements

  • 3+ years of hands-on experience in OT/ICS security, operational technology engineering, or a related discipline supporting OT environments.
  • Demonstrated ability to deliver technical training or instruction to experienced professional audiences.
  • Working knowledge of OT/ICS protocols, network architectures, and security monitoring concepts such as the Purdue model, DMZ design, passive monitoring, and asset identification.
  • Comfort with lab-based technical instruction, including setting up environments and troubleshooting issues in real time.
  • Strong verbal communication skills and the ability to explain complex OT security concepts clearly without oversimplifying.
  • Willingness and ability to travel to customer sites, including industrial facilities, with 25% travel expected.
  • Experience with virtual lab platforms and remote training delivery tools.
  • Direct experience with the Dragos Platform or comparable OT security platforms is preferred.
  • Certifications in OT/ICS security such as GICSP, CSSA, ICS-CERT training, or equivalent are preferred.
  • Sector background in electric utility, oil and gas, manufacturing, water and wastewater, or other critical infrastructure environments is preferred.
  • All new hires must pass a background check as a condition of employment.

Benefits

  • Salary: £55,000.
  • Competitive equity package.
  • Comprehensive benefits plan.
  • Remote-first work environment.
  • Operations across North America, Europe, the Middle East, and APAC.

Interested in this position?

Apply directly on the company website

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