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Operations Specialist, Remote Assistance

1 month, 2 weeks ago
United States
Full-time
Junior
Operations Specialist
Operations
JIRA
Apply Now
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012
View All Jobs 38

Description

  • Manage robots on public roads and provide feedback to team leads for system improvements.
  • Perform public road testing as needed to support operations.
  • Report to the shift lead and help keep operations running smoothly.
  • Foster a culture of safety, inclusivity, and open communication within the team.
  • Become proficient in the software used for Remote Assistance operations.
  • Use the remote system to support robots and address operational needs efficiently.
  • Collaborate with the team to identify inefficiencies and share feedback to improve team performance.
  • Assist operators in daily activities while ensuring adherence to Remote Assistance standards.
  • Ensure operations are safe and efficient by supporting a strong safety culture.

Requirements

  • 2+ years of autonomous and/or robotics operations experience.
  • Strong skills with Google Suite applications, including Sheets, Docs, Slides, Forms, and Calendar.
  • Ability to communicate clearly and effectively in Slack, both in writing and verbally.
  • Self-motivated, quick to learn, and able to perform well under pressure.
  • Well-organized and attentive to detail.
  • Experience with Jira or other issue reporting/ticketing tools to collect feedback, schedule fixes, and track progress.
  • Ability to work flexible hours and days between 6 AM and 11 PM, Monday through Sunday.

Benefits

  • Comprehensive benefits and perks package.
  • Premium healthcare coverage.
  • Wellness expense reimbursement.
  • Paid parental leave.

Interested in this position?

Apply directly on the company website

Apply Now

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