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Manager, SMB Business Development - Retention

23 hours, 34 minutes ago
United States
Full-time
Senior
Business Development
Sales and Business Development
Apply Now
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012
View All Jobs 32

Description

  • Own strategic partnership moments, including renewals, exclusivity negotiations, and high-impact initiatives.
  • Lead and develop a team of four direct reports.
  • Drive retention strategy through proactive renewals, upsells, churn mitigation, deal structuring, and performance optimization.
  • Develop and execute competitive strategies in response to market and competitor activity.
  • Collaborate with Account Management, Account Development, Strategic Finance, Selection, US Local Markets, Product, and Legal.
  • Use data and analytics to guide partnership decisions and strategy.
  • Transition accounts back to the broader Account Management team after strategic engagements.

Requirements

  • 6+ years of experience in restaurant partnerships, business development, or enterprise account management.
  • Proven success structuring and closing high-value deals.
  • Experience managing and developing high-performing teams.
  • Strong negotiation, strategic planning, and cross-functional collaboration skills.
  • Experience using data and analytics to inform decisions.
  • Creative problem-solving experience, including launching and delivering impactful projects.
  • Post-sales experience preferred.
  • Experience in a high-growth marketplace, delivery, or SaaS business preferred.
  • Experience with major restaurant chains or QSR brands preferred.
  • Background in financial modeling or contract negotiations preferred.

Benefits

  • Base salary of $144,160–$212,000 USD.
  • Total on-target earnings of $180,200–$265,000 USD, including commissions.
  • Equity grant opportunities and sales commission.
  • 401(k) with employer matching.
  • Medical, dental, vision, disability, and basic life insurance.
  • 16 weeks of paid parental leave and family-forming assistance.
  • Flexible paid time off, paid sick leave, and 11 paid holidays.
  • Wellness, commuter benefits, and mental health programs.

Interested in this position?

Apply directly on the company website

Apply Now

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