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Manager, Dasher & Logistics Strategy & Operations

2 weeks, 6 days ago
United States
Full-time
Senior
Business Analyst
Project and Program Management
SQL
Apply Now
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012
View All Jobs 108

Description

  • Shape Dasher strategy by identifying the highest-impact opportunities to improve retention and engagement.
  • Analyze pain points and translate marketplace insights into actionable business bets.
  • Define what a great Dasher experience looks like and develop programs that support it.
  • Build and scale 0-1 initiatives, partnerships, and operational experiments from concept to launch.
  • Create tools, processes, and feedback loops to measure Dasher sentiment and capture the Dasher voice.
  • Collaborate closely with Product, Engineering, Marketing, and Support to execute cross-functional initiatives.
  • Use data, marketplace insights, and first-principles thinking to guide strategic decisions.
  • Monitor and improve key KPIs tied to Dasher experience and marketplace reliability.

Requirements

  • 5+ years of experience in high-growth environments such as tech, fintech, strategy & operations, consulting, banking, policy, or nonprofit.
  • Experience working in zero-to-one or entrepreneurial environments.
  • Strong problem-solving ability with data-driven decision-making.
  • Comfort working with SQL and Excel.
  • Ability to synthesize quantitative and qualitative insights into clear narratives that drive action.
  • Ability to operate across both high-level strategy and ground-level execution.
  • Bachelor’s degree in a related field.
  • Master’s degree preferred but not required.

Benefits

  • Base salary range of $136,000 to $200,000 USD.
  • Opportunities for equity grants.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Medical, dental, and vision benefits.
  • 11 paid holidays.
  • Disability and basic life insurance.
  • Flexible paid time off and paid sick time.
  • Wellness benefits, commuter benefits match, and a mental health program.

Interested in this position?

Apply directly on the company website

Apply Now

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