Engineering Manager, Reliability Platform

1 hour, 55 minutes ago
Full-time
Lead
Software Development
DoorDash

DoorDash

DoorDash empowers small business owners by providing an affordable and convenient platform for local delivery services, primarily focusing on restaurant food delivery.

Air Freight & Logistics
10K-50K
Founded 2012

Description

  • Design, build, and operate services and infrastructure for the Reliability Platform team.
  • Develop tools and frameworks for service health, including SLO analytics and telemetry-based insights.
  • Build change orchestration systems that enable safe, self-service production changes.
  • Create and improve incident management tools, processes, and policies used by peer teams.
  • Work across backend services, orchestration workflows, self-service UI, and AI-enabled platform capabilities as needed.
  • Collaborate with Infrastructure and Product peers on mission-critical systems and integrations.
  • Deliver and maintain MCP-backed platform services and data access capabilities for other teams.
  • Contribute to automation and reduce operational toil through software and AI-assisted workflows.
  • Own team leadership responsibilities including hiring, performance management, coaching, and team rituals.
  • Manage global incident response, communications, reporting processes, and team budget planning.

Requirements

  • 5+ years leading teams of high-caliber engineers.
  • 5+ years of experience in infrastructure, platform, or backend engineering.
  • Experience delivering and maintaining complex systems as an individual contributor or through a team.
  • Ability to think in terms of products, platforms, and customers when designing systems.
  • Comfort influencing others through conversations, presentations, demonstrations, and policies.
  • Broad knowledge of AWS primitives, security best practices, containerization, and Infrastructure as Code.
  • Understanding of SLOs, error budgets, and incident response concepts.
  • Comfort using AI tools to improve engineering management and team productivity.
  • Interest in automation and agentic, AI-assisted operations.
  • Preferred experience with mission-critical back-end services, orchestration workflows, or self-service internal tools.

Benefits

  • Base salary range of $193,800 to $285,000 USD.
  • Opportunities for equity grants.
  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Medical, dental, and vision insurance.
  • 11 paid holidays, paid time off, and paid sick leave.
  • Wellness benefits, including commuter benefits match and wellness expense reimbursement.
  • Disability and basic life insurance, plus family-forming assistance and a mental health program.

Interested in this position?

Apply directly on the company website

Apply Now

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