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Senior Solutions Engineer (3+ years, B2B SaaS)

2 hours, 3 minutes ago
India
Full-time
Senior
Solutions Engineer
Software Development
CRM Postman Python REST API
Apply Now
Docsumo

Docsumo

Docsumo is a Document AI platform that automates data extraction from unstructured documents with 100% accuracy, enabling fast and accurate decision-making.

Internet Software & Services
11-50
Founded 2019
$4M raised
View All Jobs 3

Description

  • Provide technical expertise through solution designs, solution demonstrations, and proof of concepts using in-person and virtual formats.
  • Tailor solutions to customer requirements and support multiple solution engagements at once.
  • Deliver customer demos and assist with customer onboarding.
  • Provide customer support assistance when needed.
  • Work cross-functionally with Product Management and Engineering to surface and resolve internal blockers.
  • Identify and report processes that need improvement.
  • Maintain accurate CRM records, including account details and contact information.
  • Partner with Customer Success and Sales to ensure demos and onboarding setups are completed.
  • Develop innovative solutions and workflows with an R&D mindset.

Requirements

  • 3+ years of experience, preferably in SaaS or IT.
  • Full-time degree in an Engineering background.
  • Good programming experience, especially in Python.
  • Strong understanding of REST APIs and making API calls.
  • Experience with Postman, integration tools like Zapier, and other middleware.
  • Self-motivated, flexible, and collaborative, with an eagerness to learn.
  • Ability to take ownership and work independently when needed.
  • Consistent track record of documenting, synthesizing, and communicating results.
  • Commitment to best practices and continuous improvement.
  • Nice-to-have: ability to handle a wide range of responsibilities, from operational fixes to senior customer-facing presentations.

Benefits

  • Full-time remote work arrangement.
  • Opportunity to work with challenging product and customer-facing problems.
  • Supportive team and strong leadership culture.
  • Competitive pay.
  • Professional growth in a fast-moving, collaborative environment.

Interested in this position?

Apply directly on the company website

Apply Now

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