Quality Assurance Specialist

7 hours, 59 minutes ago
Full-time
Mid Level
Quality Assurance and Testing
Distro

Distro

DISTRO is a global platform for companies to interview and hire candidates for full-time roles efficiently.

Internet Software & Services
11-50

Description

  • Conduct quality evaluations through audits, monitoring, and systematic performance reviews.
  • Analyze processes, products, and customer interactions to ensure adherence to quality standards.
  • Document findings, prepare quality reports, and present insights to stakeholders.
  • Identify gaps, deviations, and non-compliance with policies, procedures, and quality frameworks.
  • Recommend and monitor corrective and preventive actions to improve efficiency and performance.
  • Track improvement initiatives and validate their effectiveness over time.
  • Collaborate with Operations, Training, and Leadership teams to improve overall performance.
  • Support the development and updating of quality manuals, procedures, and evaluation criteria.
  • Maintain accurate documentation, quality metrics, trend analyses, and KPIs.
  • Ensure compliance with internal guidelines, regulatory requirements, and client expectations.

Requirements

  • 3–5 years of experience in Quality Assurance, Quality Control, Process Analysis, or QA leadership roles.
  • Solid knowledge of quality methodologies such as ISO standards, Six Sigma, QA frameworks, or similar.
  • Strong proficiency in Excel, Google Sheets, dashboards, and data analysis tools.
  • Advanced English level (C1) with clear communication and minimal accent.
  • Proven ability to interpret policies, procedures, and evaluation criteria accurately.
  • Excellent documentation and professional writing skills.
  • Strong organizational, analytical, and communication abilities.
  • Ability to manage multiple evaluations simultaneously in a fast-paced environment.
  • Full-time availability with a Monday to Friday schedule from 8:00 a.m. to 6:00 p.m. CST.
  • Remote work availability in Guatemala (Guatemala City), Honduras, Philippines, Colombia, Argentina, or Peru.

Benefits

  • Remote full-time work arrangement.
  • Monthly salary of $1,603 to $1,699.
  • Opportunity to work across company-wide operations and quality improvement initiatives.

Interested in this position?

Apply directly on the company website

Apply Now

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