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IT INFRASTRUCTURE SYSOPS COORDINATOR (REMOTE))

1 month ago
Mexico
Full-time
Mid Level
Systems Administrator
DevOps and Infrastructure
Active Directory Cisco Fortinet Windows Server Zabbix
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Distro

Distro

DISTRO is a global platform for companies to interview and hire candidates for full-time roles efficiently.

Internet Software & Services
11-50
View All Jobs 8

Description

  • Provide Level 2/3 support and resolve infrastructure incidents.
  • Perform proactive and reactive actions based on monitoring systems to prevent and address issues.
  • Schedule and execute infrastructure updates and maintenance tasks.
  • Remediate infrastructure issues identified during audits and compliance checks.
  • Participate in infrastructure projects and deployments as needed.
  • Document internal and client procedures, runbooks, and operational changes.
  • Deliver customer-focused support and communicate status to stakeholders to maintain service continuity and security.

Requirements

  • Degree in Systems Engineering, Computer Science, or equivalent technical certification.
  • Minimum 3 years’ experience as a Systems Administrator.
  • Experience with Windows Server (2XXX), Microsoft Exchange, Active Directory, and Group Policy Objects (GPOs).
  • Experience with Microsoft 365 and Entra AD (Azure AD).
  • Preferred: virtualization experience (VMware vSphere) and desktop/application virtualization (VMware Horizon).
  • Preferred: storage and backup experience with NetApp ONTAP, NetApp SnapMirror, and Veeam Backup (disaster recovery experience).
  • Preferred: networking and firewall experience with Cisco, Huawei, Fortinet, and Cisco Meraki (switching, SD‑WAN, Wi‑Fi).
  • Preferred: monitoring experience with Zabbix.
  • English: minimum technical English to open and follow vendor support cases; intermediate to advanced (B2/C1) is a plus.
  • Strong communication skills, autonomy, customer orientation, and willingness to continuously learn emerging technologies and cybersecurity solutions; able to work remotely for Mexico-wide operations.

Benefits

  • Salary: $1,200 - $1,500 USD per month.
  • Full-time position.
  • Remote work (Mexico-wide).

Interested in this position?

Apply directly on the company website

Apply Now

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