Level 3 MSP Engineer

1 hour, 10 minutes ago
Full-time
Senior
Project and Program Management
DistantJob - Remote Recruitment Agency

DistantJob - Remote Recruitment Agency

DistantJob is a boutique staffing IT agency that helps companies hire full-time remote developers directly under their management, focusing on finding top international tech talent and promoting company culture for long-term retention.

Internet Software & Services
51-250
Founded 2009

Description

  • Deliver expert-level support for Microsoft 365, Azure, endpoint security, and modern workplace solutions.
  • Lead technical projects such as SharePoint migrations, Intune deployments, and security implementations.
  • Resolve escalated technical issues using systematic troubleshooting approaches.
  • Create comprehensive documentation and communicate effectively with clients at all technical levels.
  • Participate in project planning, scope management, and timeline development.

Requirements

  • Experience supporting multiple clients simultaneously, preferably in an MSP environment.
  • Proficiency in time tracking and project estimation.
  • Strong Microsoft 365 expertise, including SharePoint Online template deployment and Teams integration.
  • Experience with Intune and Autopilot device management and policy configuration.
  • Regular PowerShell scripting experience for automation and troubleshooting.
  • Email systems migration experience, including DNS management for SPF, DKIM, and DMARC, plus spam protection.
  • Experience with Microsoft Defender and Purview is preferred.
  • Knowledge of M365 tenant hardening and security best practices.
  • Exceptional English communication skills, both verbal and written, including documentation.
  • Experience with ticketing systems and professional client interaction.
  • Preferred additional experience with vulnerability scanning, DLP, zero trust principles, Azure Virtual Desktop, Docker, VMs, and SASE/SIEM/SOAR concepts.
  • Availability during Pacific Time business hours from 8:00 AM to 5:00 PM PT.
  • Responsive during client emergencies.
  • Actively engaged in training, certifications, or professional communities is preferred.
  • Adaptable, results-focused, and detail-oriented work style.

Benefits

  • Tight-knit team of experienced technical professionals.
  • Exposure to diverse technologies and industries.
  • Long-term growth potential with performance-based advancement.
  • Opportunity to make meaningful improvements to client environments.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Technical Project Manager

Game Plan Tech Internet Software & Services

Game Plan Tech is seeking an experienced Technical Project Manager to coordinate product and engineering work for public sector clients, using generative AI to improve planning, communication, and delivery.

Generative AI GitLab JIRA
25 minutes ago

Associate Technical Support Analyst

Trustly 251-1K Diversified Financial Services

Trustly is hiring an Associate Technical Support Analyst to provide Tier 2 technical support for merchants and internal teams, resolving complex incidents and escalations in a remote, high-growth payments environment.

AWS C# HTML Java JavaScript REST API
29 minutes ago

Production Support Engineer

Alpaca 51-250 Capital Markets

Alpaca is seeking an APAC technical support engineer to serve enterprise customers, resolve complex escalations, and improve the scalability of its support operations for a global brokerage infrastructure platform.

GCP Go Grafana Kafka Kubernetes Microservices PostgreSQL RabbitMQ SQL
1 hour, 10 minutes ago

Northern New Jersey based Clinical Specialist - Remote, USA

Calyxo 11-50 Health Care Providers & Services

Calyxo, Inc. is hiring a Clinical Specialist to provide case coverage, train surgical teams, and support CVAC procedures in the treatment of kidney stones.

CRM
1 hour, 27 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers