L2 Network Engineer

3 weeks, 6 days ago
Full-time
Mid Level
DevOps and Infrastructure
Dijital Team

Dijital Team

Join Dijital Team, the globally recognized A-Team for IT Services. Explore our open positions and stay ahead in your career.

Internet Software & Services
11-50
Founded 2023

Description

  • Deliver network and security projects across Cisco Meraki and Catalyst environments.
  • Design, implement, configure, and support routing, switching, wireless, SD-WAN, and security solutions.
  • Monitor support queues and manage incidents through resolution.
  • Troubleshoot customer networks and provide business-as-usual operational support.
  • Build trusted customer relationships through clear, professional communication.
  • Improve documentation, troubleshooting guides, and operational standards with internal teams.
  • Use AI tools such as Claude and Copilot to improve daily workflows.
  • Contribute to automation initiatives, API integrations, tooling, and workflow improvements.
  • Develop reusable troubleshooting and operational documentation.
  • Support customer satisfaction, project delivery, operational improvements, and team capability development.

Requirements

  • 3–5 years of experience in network engineering or network support.
  • Experience working within an Australian MSP environment.
  • Strong knowledge of routing and switching, wireless, SD-WAN, and security technologies.
  • Hands-on experience with Cisco Meraki and Catalyst solutions.
  • Experience designing, implementing, configuring, and supporting customer network solutions.
  • CCNA certification.
  • Ability to work autonomously and own technical issues with minimal supervision.
  • Strong customer communication, prioritisation, time management, and problem-solving skills.
  • CCNP, Cisco DevNet Associate, or equivalent certifications preferred.
  • Experience with Python, Ansible, REST APIs, Terraform, Git, infrastructure as code, AI-assisted workflows, or voice networking preferred.

Benefits

  • Salary paid in Australian Dollars.
  • Medical insurance from day one for employees and eligible dependents.
  • Generous outpatient medical coverage.
  • Home office setup and internet allowances.
  • Gym and wellness allowance.
  • Mental health and counselling support.
  • Industry certification reimbursement.
  • Flexible home or office-based work, team events, and rewards and recognition.

Interested in this position?

Apply directly on the company website

Apply Now

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