L2 Network Engineer

1 week, 2 days ago
Full-time
Mid Level
DevOps and Infrastructure
Dijital Team

Dijital Team

Join Dijital Team, the globally recognized A-Team for IT Services. Explore our open positions and stay ahead in your career.

Internet Software & Services
11-50
Founded 2023

Description

  • Deliver network and security projects across Cisco Meraki and Catalyst environments.
  • Design, implement, and support routing and switching, wireless, SD-WAN, and security solutions.
  • Monitor support queues, manage incidents through resolution, and provide business-as-usual support.
  • Troubleshoot customer network environments and take ownership of technical issues.
  • Build trusted customer relationships through clear, professional communication.
  • Collaborate with internal teams to improve documentation, troubleshooting guides, and operational standards.
  • Develop reusable troubleshooting and operational documentation for customers and internal teams.
  • Use AI tools and contribute to automation, API integration, and workflow-improvement initiatives.
  • Support customer satisfaction, effective project delivery, and broader team capability uplift.

Requirements

  • 3–5 years of experience in network engineering or network support roles.
  • Previous experience in an Australian MSP environment.
  • Strong knowledge of routing and switching, wireless, SD-WAN, and security technologies.
  • Hands-on experience with Cisco technologies, particularly Meraki and Catalyst solutions.
  • Experience designing, implementing, configuring, and supporting network solutions across customer environments.
  • CCNA certification.
  • Ability to work autonomously, own technical issues, and deliver solutions with minimal supervision.
  • Strong customer communication, prioritisation, time-management, and problem-solving skills in a remote environment.
  • CCNP, DevNet Associate, or other relevant Cisco certifications (preferred).
  • Experience with Python, Ansible, REST APIs, Terraform, Git, AI-assisted workflows, voice networking, or infrastructure-as-code concepts (preferred).

Benefits

  • Compensation paid in Australian Dollars.
  • Medical insurance from day one for employees and their spouse or parents.
  • Generous outpatient medical coverage.
  • Home office setup and internet allowances.
  • Gym and wellness allowance.
  • Mental health and counseling support through Diji Assist.
  • Industry certification reimbursement.
  • Flexible work from home or office.
  • Team events, rewards and recognition, and Christmas and financial year-end celebrations.

Interested in this position?

Apply directly on the company website

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