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Senior Account Manager

1 hour, 4 minutes ago
Anywhere
Full-time
Senior
Account Manager
Customer and Technical Support
Digital Marketing Email Marketing SEO UX Design
Apply Now
Digible

Digible

Digible is a digital agency specializing in apartment marketing, offering tailored services and exclusive products. Committed to fostering a positive company culture and transforming the industry with a passionate team.

Professional Services
51-250
Founded 2017
$0M raised
View All Jobs 3

Description

  • Manage a portfolio of 5–8 clients or one enterprise account covering 110–130 properties.
  • Own client retention, expansion, relationship health, and strategic direction across digital campaigns.
  • Lead quarterly business outlooks with market analyses and data-backed recommendations.
  • Oversee cross-channel strategies across paid search, paid social, SEO, organic social, geofencing, display, reputation management, email, and native marketing.
  • Maintain portfolio targets including 96%+ retention and client response times under five hours.
  • Lead departmental and company initiatives from scoping through implementation and outcomes.
  • Identify and implement AI and process improvements to increase team scalability and efficiency.
  • Mentor Account Managers and Coordinators and establish reusable team best practices.
  • Support Fiona demonstrations, onboarding, troubleshooting, feedback collection, and product improvement planning.
  • Develop client case studies and success stories to strengthen Digible’s market presence.

Requirements

  • 6+ years of experience in client-facing roles managing high-volume portfolios.
  • 5+ years of digital marketing experience, including paid search, paid social, display, and geofencing.
  • Experience working in a fast-paced agency environment.
  • Proven success delivering measurable growth for client portfolios.
  • Strong leadership, communication, and mentorship skills.
  • Experience leading Quarterly Business Reviews or equivalent executive-level client presentations.
  • Experience leading projects or initiatives from start to finish.
  • Ability to manage complex client relationships and present strategic recommendations.
  • Multifamily, senior living, or student housing experience is preferred.
  • Professional references may be requested during the hiring process.

Benefits

  • $87,000–$100,000 annual salary plus discretionary bonus.
  • Four-day, 32-hour workweek.
  • Work-from-anywhere flexibility.
  • Three weeks of PTO, sick leave, bereavement leave, and 11 paid holidays.
  • 401(k) with company match.
  • Employer-paid medical, dental, and vision coverage covering 75% of costs.
  • $75 monthly physical wellness and $75 monthly mental wellness reimbursements.
  • Paid parental leave and a $1,000 annual travel fund after three years of employment.

Interested in this position?

Apply directly on the company website

Apply Now

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