VP, Operations

2 days, 14 hours ago
Full-time
Lead
Project and Program Management
DEPT®

DEPT®

DEPT® is a full-service digital agency that combines creativity, technology, and data to deliver innovative digital products and services, helping brands grow and thrive in the evolving digital landscape.

Media
1K-5K

Description

  • Lead the AMER operational vision, roadmap, and priorities in alignment with global operations and regional business goals.
  • Translate organizational strategy into operational plans, frameworks, and performance benchmarks.
  • Advise regional leadership on operational readiness, scaling needs, and capability development.
  • Design and implement standardized processes across creative, marketing, media, and technology workflows.
  • Establish governance models to ensure best-practice operations, compliance, and cross-regional consistency.
  • Lead continuous improvement efforts to reduce operational friction and introduce new tools, methods, and automations.
  • Build resourcing and capacity models across the US and LATAM to optimize talent and nearshore resources.
  • Track team performance, delivery patterns, and operational KPI trends.
  • Partner with client leadership and cross-functional teams to improve end-to-end delivery workflows.
  • Collaborate with Finance and HR on staffing, utilization, profitability, talent planning, and training.

Requirements

  • 12+ years of experience in operations across creative, digital, marketing, or technology-led agencies.
  • Proven success optimizing processes and platforms across multidisciplinary teams.
  • Experience leading operations in multi-market environments, ideally across North and Latin America.
  • Strong understanding of project management systems, AI-enabled workflows, and operational platforms.
  • Demonstrated ability to lead change, drive adoption, and improve efficiency at scale.
  • Excellent communication, leadership, collaboration, and influencing skills.
  • Experience working across creative, media, technology, and production teams.
  • Ability to operate in a senior advisory role with regional leadership.

Benefits

  • Salary range of $240,000 to $275,000 USD for US remote candidates.
  • Healthcare, dental, and vision coverage.
  • 401(k) plan with company matching.
  • Paid time off (PTO).
  • Paid company holidays.
  • Parental leave.
  • Remote-friendly role (#LI-Remote).

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Regional Operations Manager / Project Manager(Operations)

OLIVER 1K-5K Media

OLIVER is hiring a Regional Operations Manager / Project Manager in Manila to support regional agency operations, drive process improvements, and help teams deliver work efficiently across a global network.

14 hours ago

Senior Support Operations Manager

PandaDoc 251-1K Internet Software & Services

PandaDoc is hiring a Senior Support Operations Manager to serve as the strategic operational partner to Support leadership and help shape how the team serves customers, invests resources, and improves performance.

JIRA Salesforce
14 hours, 30 minutes ago

Director, Business Operations & Strategy (Contract-to-Hire) 

Lirio 51-250 Health Care Providers & Services

Lirio is hiring a contract-to-hire Director of Business Operations & Strategy to support commercial finance and legal operations for its health AI platform by improving deal, contracting, and workflow efficiency across revenue-generating teams.

14 hours, 45 minutes ago

Manager, Clinical Operations

Curai Health 51-250 Health Care Providers & Services

Curai Health is hiring a remote-first Manager of Clinical Operations to lead real-time execution of its 24/7 virtual primary care clinic across all U.S. states and Washington, D.C., with primary accountability for staffing, flow, and operational performance.

Machine Learning
14 hours, 45 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers