RemoteLeaf Logo
Log in Sign up

Venture Associate (Remote)

2 months, 2 weeks ago
United States
Full-time
Mid Level
Customer Success Manager
Customer and Technical Support
Apply Now
Decile Group

Decile Group

Decile Group powers next generation venture capital worldwide with a focus on ethical transformation through VC Lab, Decile Hub, Decile Partners, and Decile Capital.

Capital Markets
View All Jobs 22

Description

  • Serve as the primary contact for a portfolio of venture capital managers.
  • Understand each fund’s stage, goals, and operational needs to help them use the VC Lab and Decile Group ecosystem effectively.
  • Coordinate with internal teams including legal, finance, product, and operations to deliver timely support.
  • Track and manage interactions, follow-ups, and outcomes using internal tools.
  • Identify opportunities to improve the fund manager journey and share insights with the team.
  • Learn continuously about the venture ecosystem and contribute to product and process improvements.
  • Support fund managers as they launch and scale their firms.
  • Represent the company as the face of the organization for emerging managers worldwide.

Requirements

  • 3+ years of experience in customer success, account management, or client operations at a high-touch SaaS or professional services company.
  • 1–2+ years of experience in venture capital, fund administration, startup finance, or a related ecosystem.
  • Strong digital literacy and ability to learn new tools quickly, including CRMs, project tracking tools, and finance systems.
  • Proven ability to manage complex, cross-functional customer issues and align multiple stakeholders.
  • Excellent written and verbal communication skills, with a composed and professional presence on video calls and in high-stress situations.
  • High emotional intelligence, empathy, and strong follow-through.
  • Proactive, self-directed, and able to close loops independently.
  • Analytical, detail-oriented, and skilled in structured problem-solving.
  • Ability to thrive in a globally distributed, fast-moving startup environment.
  • Experience in accelerators, venture studios, or startup communities is preferred.
  • Familiarity with fund formation, LP reporting, or legal documentation workflows is preferred.
  • Multilingual ability or a global perspective is preferred.

Benefits

  • $80,000 - $110,000 annual salary.
  • Flexible remote work environment across time zones.
  • Medical and dental coverage.
  • 401(k) benefits.
  • Flexible PTO and a generous holiday schedule.
  • Exposure to the global venture ecosystem through direct work with fund managers.
  • Opportunity to grow in a fast-moving startup with a mission-driven culture.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Inspira Education

Senior Enrollment Manager

Inspira Education 11-50 Diversified Consumer Services

Inspira Education Group is hiring a Senior Enrollment Manager to drive inbound enrollment sales for its education brands while helping families navigate the admissions and program selection process.

United States Full-time Senior Customer Success Manager Sales
$180k-$200k
14 hours, 28 minutes ago
StackAdapt

Client Success Manager (PST / MST)

StackAdapt 1K-5K Media

StackAdapt is hiring a remote Client Success Manager to support self-serve advertisers across the StackAdapt platform, resolve client issues, and help improve products and processes.

United States Canada Full-time Junior Customer Success Manager
Google Analytics Google Tag Manager HubSpot Shopify WordPress
14 hours, 28 minutes ago
Addepar

Sr. Client Success Manager - Enterprise

Addepar 251-1K Capital Markets

Addepar is hiring a Client Success Manager for its Enterprise team to manage complex financial-services clients, drive post-sales adoption and retention, and expand revenue through strategic account oversight and client partnership.

United Kingdom Senior Customer Success Manager
14 hours, 28 minutes ago
Pacvue

Senior Customer Success Manager II, Omni Commerce

Pacvue 11-50 Media

Pacvue is hiring a Senior Customer Success Manager II, Omni Commerce to own enterprise customer relationships and shape the company’s Walmart- and Target-focused commerce offering across retail operations, product feedback, and strategic client outcomes.

United States Full-time Senior Customer Success Manager
$110k-$130k
E-commerce
14 hours, 43 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers