RemoteLeaf Logo
Log in Sign up

Venture Associate (Remote)

5 months, 1 week ago
United States
Full-time
Mid Level
Customer Success Manager
Customer and Technical Support
Apply Now
Decile Group

Decile Group

Decile Group powers next generation venture capital worldwide with a focus on ethical transformation through VC Lab, Decile Hub, Decile Partners, and Decile Capital.

Capital Markets
View All Jobs 14

Description

  • Serve as the primary contact for a portfolio of venture capital managers.
  • Understand each fund’s stage, goals, and operational needs to help them use the VC Lab and Decile Group ecosystem effectively.
  • Coordinate with internal teams including legal, finance, product, and operations to deliver timely support.
  • Track and manage interactions, follow-ups, and outcomes using internal tools.
  • Identify opportunities to improve the fund manager journey and share insights with the team.
  • Learn continuously about the venture ecosystem and contribute to product and process improvements.
  • Support fund managers as they launch and scale their firms.
  • Represent the company as the face of the organization for emerging managers worldwide.

Requirements

  • 3+ years of experience in customer success, account management, or client operations at a high-touch SaaS or professional services company.
  • 1–2+ years of experience in venture capital, fund administration, startup finance, or a related ecosystem.
  • Strong digital literacy and ability to learn new tools quickly, including CRMs, project tracking tools, and finance systems.
  • Proven ability to manage complex, cross-functional customer issues and align multiple stakeholders.
  • Excellent written and verbal communication skills, with a composed and professional presence on video calls and in high-stress situations.
  • High emotional intelligence, empathy, and strong follow-through.
  • Proactive, self-directed, and able to close loops independently.
  • Analytical, detail-oriented, and skilled in structured problem-solving.
  • Ability to thrive in a globally distributed, fast-moving startup environment.
  • Experience in accelerators, venture studios, or startup communities is preferred.
  • Familiarity with fund formation, LP reporting, or legal documentation workflows is preferred.
  • Multilingual ability or a global perspective is preferred.

Benefits

  • $80,000 - $110,000 annual salary.
  • Flexible remote work environment across time zones.
  • Medical and dental coverage.
  • 401(k) benefits.
  • Flexible PTO and a generous holiday schedule.
  • Exposure to the global venture ecosystem through direct work with fund managers.
  • Opportunity to grow in a fast-moving startup with a mission-driven culture.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Xometry Europe

Manufacturing Customer Success Manager

Xometry Europe 251-1K Industrial Conglomerates

Xometry is seeking a remote Customer Success Manager to support its Operations team by coordinating customized-part orders, managing supplier performance, and resolving issues to improve delivery, quality, and customer satisfaction.

Bulgaria Full-time Mid Level Customer Success Manager
14 hours, 42 minutes ago
Via

Senior Partner Success Manager

Via 251-1K Road & Rail

Via is seeking a Senior Partner Success Manager to support transportation partners in the Central US by improving service performance, strengthening relationships, and driving long-term revenue growth.

United States Full-time Senior Customer Success Manager
$145k-$165k
CRM Tableau
14 hours, 42 minutes ago
PetDesk

Customer Success Manager

PetDesk 51-250 Health Care Providers & Services

As a Customer Success Manager at PetDesk, you will manage the post-sales experience for 400+ veterinary practice accounts, driving product adoption, retention, customer outcomes, and expansion.

United States Full-time Junior Customer Success Manager
$54k-$58k
Salesforce
14 hours, 42 minutes ago
Duetto

Sr. Customer Success Manager, North America

Duetto 51-250 Hotels, Restaurants & Leisure

Duetto is hiring a senior Customer Success leader to manage the post-sales lifecycle for strategic North American hotel, resort, and casino accounts, driving retention, expansion, and measurable revenue growth.

United States Full-time Senior Customer Success Manager
Salesforce Tableau
14 hours, 57 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers