Sr. Technical Program Manager, Professional Services - Financial Services

21 minutes ago
Full-time
Senior
Project and Program Management
Databricks

Databricks

Databricks is the pioneering data intelligence platform, empowering organizations worldwide to solve complex data challenges with AI-driven analytics solutions.

IT Services
1K-5K
Founded 2013
$4450M raised

Description

  • Lead the successful delivery of complex customer engagements by providing technical leadership and guidance to the implementation team.
  • Guide technical teams through architectural decisions and help evaluate trade-offs between established and innovative approaches.
  • Identify and mitigate technical risks and dependencies that could affect project timelines and goals.
  • Produce high-quality deliverables, including status reports, program plans, and customer responses.
  • Manage program scope, schedule, budget, risk, and resources across technically complex engagements.
  • Serve as the primary escalation point for customers on technical delivery issues and coordinate internal resolution when needed.
  • Build trust with technical teams and stakeholders by clearly communicating Databricks’ vision and solutions.
  • Facilitate productive, goal-oriented meetings with customers and internal partners.
  • Work closely with cross-functional teams to deliver excellence across the engagement lifecycle.

Requirements

  • Proven ability to stay current on technology trends and make sound technical decisions without being a hands-on coder.
  • Experience managing large, complex engagements and mitigating unexpected technical challenges.
  • Familiarity with managing trade-offs between scope, budget, and timeline.
  • Excellent communication, negotiation, and conflict resolution skills.
  • Track record of influencing technical teams and tailoring messages for different audiences, from engineers to executives.
  • Experience with BI, data management, and big data technologies is preferred.
  • Proven ability to multitask and manage multiple engagements while maintaining a high level of customer satisfaction.

Benefits

  • Base salary range of $141,800 to $195,050 USD for Zone 1.
  • Eligibility for annual performance bonus.
  • Eligibility for equity.
  • Comprehensive benefits and perks offered by Databricks, with regional details available to candidates.

Interested in this position?

Apply directly on the company website

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