New York Workers' Compensation Report Reviewer / Quality Analyst

1 month ago
Full-time
Junior
Quality Assurance and Testing
Dane Street

Dane Street

Dane Street provides independent medical examination and peer review services tailored for the insurance industry, focusing on areas such as workers' compensation, disability, and auto liability, while emphasizing quality, compliance, and timely delive...

Insurance
251-1K
Founded 2008

Description

  • Manage the medical file review process for completed referrals.
  • Review reports accompanying medical records to confirm all client questions have been answered.
  • Follow up with reviewers to obtain additional information or clarifications.
  • Follow up with clients when additional questions arise.
  • Update clients regularly on referral progress.
  • Ensure reports are grammatically correct and free of spelling errors.
  • Verify each referral meets the QA checklist before completion.
  • Format reports for approval.
  • Communicate clearly between customers, reviewers, and the Operations team.
  • Speak confidently with physicians and clients about peer review content.
  • Complete other duties and special projects as assigned based on business needs.

Requirements

  • Associate’s degree or Bachelor’s degree preferred.
  • Business experience in a healthcare and/or insurance setting preferred.
  • Experience working with technology-based business processes.
  • Strong communication skills with a clear understanding of company business lines.
  • Ability to apply critical thinking, manage time efficiently, and meet specific deadlines.
  • Computer literacy and typing skills are essential.
  • Ability to perform work that may involve lifting, bending, traveling, long periods of sitting, and extended computer use.
  • Must supply and support own internet service for work from home.
  • Must maintain an uninterrupted internet connection for work from home.
  • This job description is subject to change at any time.

Benefits

  • Medical, dental, and vision coverage for employees and their families.
  • Voluntary life insurance options for employees, spouses, and children.
  • Additional voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance.
  • Company-paid basic life insurance, short-term disability, and long-term disability coverage.
  • Generous paid time off.
  • 401(k) plan with company match.
  • Apple equipment and a media stipend provided for remote work.

Interested in this position?

Apply directly on the company website

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