IME Quality Analyst - Washington Workers' Compensation

1 month, 3 weeks ago
Full-time
Junior
Quality Assurance and Testing
Dane Street

Dane Street

Dane Street provides independent medical examination and peer review services tailored for the insurance industry, focusing on areas such as workers' compensation, disability, and auto liability, while emphasizing quality, compliance, and timely delive...

Insurance
251-1K
Founded 2008

Description

  • Review completed referrals and accompanying medical records to ensure all client questions are addressed.
  • Review completed reports for accuracy, completeness, grammar, and spelling.
  • Follow up with reviewers to clarify missing information or resolve questions.
  • Follow up with clients when additional questions arise.
  • Keep clients updated regularly on referral progress.
  • Ensure each referral follows the QA checklist before completion.
  • Format reports for approval.
  • Communicate clearly between customers, reviewers, and the Operations team.
  • Speak confidently with physicians and clients about peer review content.
  • Complete other duties and special projects as assigned based on business needs.

Requirements

  • Associate’s degree or Bachelor’s degree preferred.
  • Business experience in a healthcare and/or insurance setting preferred.
  • Experience working with technology-based business processes preferred.
  • Exceptional communication skills with a clear understanding of company business lines.
  • Ability to apply critical thinking, manage time efficiently, and meet specific deadlines.
  • Computer literacy and typing skills are essential.
  • Ability to perform job duties that may involve lifting, bending, traveling, and long periods of sitting and computer work.
  • Must supply and support own internet service for a work-from-home role.
  • Uninterrupted internet connection is required for all work-from-home positions.
  • Preferred location is in the PST time zone.

Benefits

  • Medical, dental, and vision coverage for employees and families.
  • Voluntary life insurance for employees, spouses, and children.
  • Additional voluntary coverage options including hospital indemnity, critical illness, accident indemnity, and pet insurance.
  • Basic life insurance, short-term disability, and long-term disability at no cost.
  • Generous paid time off.
  • 401(k) plan with company match.
  • Apple equipment and a media stipend for remote work.

Interested in this position?

Apply directly on the company website

Apply Now

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