Welo Global

Welo Global

Welo Global specializes in providing enterprise localization, AI training data, and multilingual content solutions, leveraging a portfolio of specialized global brands to meet diverse customer needs in the AI and language services industry.

Professional Services
Founded 1997

Description

  • Interpret and maintain the client’s quality standards for the Ukrainian locale.
  • Review style guide and glossary updates, assess their impact, and document changes.
  • Track client Language Manager feedback from calibrations and quality discussions.
  • Lead alignment roundtables and publish monthly quality digests for the language community.
  • Coach reviewers through one-to-one feedback, shadowing, and training based on alignment data.
  • Monitor review service scores, RQE audits, alignment performance, error trends, and severity drift.
  • Ensure arbitrations submitted to the client are valid, evidence-based, and properly documented.
  • Act as the primary contact for the client’s Language Manager on quality clarifications, escalations, and expectation tracking.
  • Develop style guide improvement proposals from recurring issues and share cross-locale insights with the Quality Manager.

Requirements

  • 3–5+ years of experience in Localization Quality Assurance, Senior Language Lead, or Quality Governance roles.
  • Native-level Ukrainian and professional-level English.
  • Experience serving as the primary contact for client Language Managers and managing arbitrations, escalations, and conflict resolution.
  • Deep practical experience with RQE, LQE, error rubrics, severity mapping, and localization evaluation frameworks.
  • Ability to analyze style guide changes, identify implicit client expectations, and apply content-specific quality tolerances.
  • Experience facilitating coaching sessions, reviewer shadowing, alignment roundtables, and monthly quality reporting.
  • Ability to analyze error concentrations, severity trends, and alignment scores to improve quality standards.
  • Must be physically located in an approved country.
  • Must complete a background check during onboarding.
  • Prior experience supporting major technology localization programs and calibration or alignment tools is preferred.

Benefits

  • Remote freelance/independent contract arrangement.
  • Approximately 24 hours of expected work per month with steady project volume.
  • Dedicated device provided for project work.
  • Comprehensive onboarding, ongoing upskilling, and access to established linguistic resources.
  • Long-term collaboration with global teams on high-visibility products.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Audio Transcription Specialist (Sinhala (traditional Sri Lanka) language)

TSMG Professional Services

Join Terry Soot Management Group as a remote Audio Transcription Participant, transcribing recorded conversations to support speech recognition and conversational AI development.

5 days, 18 hours ago

Audio Transcription Specialist (Filipino language)

TSMG Professional Services

Join Terry Soot Management Group as a remote Audio Transcription Participant, converting recorded conversations into accurate text to support speech recognition and conversational AI development.

1 week, 2 days ago

Audio Transcription Specialist (English (US) language)

TSMG Professional Services

Join Terry Soot Management Group as a remote Audio Transcription Participant, converting recorded conversations into accurate text to support speech recognition and conversational AI development.

1 week, 2 days ago

Audio Transcription Specialist (Dutch language)

TSMG Professional Services

Join Terry Soot Management Group as a remote Audio Transcription Participant, converting recorded conversations into accurate text to support speech recognition and conversational AI development.

1 week, 2 days ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers