IME Quality Analyst - Auto & Liability

2 months ago
Full-time
Junior
Quality Assurance and Testing
Dane Street

Dane Street

Dane Street provides independent medical examination and peer review services tailored for the insurance industry, focusing on areas such as workers' compensation, disability, and auto liability, while emphasizing quality, compliance, and timely delive...

Insurance
251-1K
Founded 2008

Description

  • Review completed medical reports and accompanying records to confirm all client questions have been addressed.
  • Follow up with reviewers to obtain additional clarifications or answers when needed.
  • Follow up with clients when additional questions arise during the review process.
  • Provide frequent updates to clients on referral progress.
  • Ensure reports are grammatically correct and free of spelling errors.
  • Verify each referral meets the QA checklist before completion.
  • Format reports for approval.
  • Communicate clearly between customers, reviewers, and the Operations team.
  • Speak confidently with physicians and clients about the content of peer reviews.
  • Perform other duties and special projects as assigned based on business needs.

Requirements

  • Associate’s degree or Bachelor’s degree preferred.
  • Business experience in a healthcare and/or insurance setting preferred.
  • Experience working with technology-based business processes.
  • Strong communication skills with a clear understanding of company business lines.
  • Ability to apply critical thinking, manage time efficiently, and meet specific deadlines.
  • Computer literacy and typing skills are essential.
  • Ability to perform job duties involving lifting, bending, traveling, long periods of sitting, and computer work.
  • Must supply and support own internet service for a work-from-home role.
  • Must maintain an uninterrupted internet connection for remote work.

Benefits

  • Medical, dental, and vision coverage for employees and their families.
  • Voluntary life insurance options for employees, spouses, and children.
  • Additional voluntary coverage including hospital indemnity, critical illness, accident indemnity, and pet insurance.
  • Company-paid basic life insurance, short-term disability, and long-term disability coverage.
  • Generous paid time off policy.
  • 401(k) plan with company match.
  • Apple equipment and a media stipend provided for the remote workspace.

Interested in this position?

Apply directly on the company website

Apply Now

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