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Sales Support & CRM Coordinator - Remote Dayshift

2 hours, 35 minutes ago
Philippines
Full-time
Junior
Operations Specialist
Sales and Business Development
Monday.com
Apply Now
D2B

D2B

D2B specializes in connecting Australian businesses with top offshore talent, facilitating the hiring process to help companies scale efficiently and effectively.

Professional Services
View All Jobs 28

Description

  • Maintain accurate and up-to-date records in Monday CRM.
  • Monitor sales opportunities and ensure pipeline stages, activity updates, and key information are kept current.
  • Follow up with sales team members on missing information, overdue actions, stalled opportunities, and CRM hygiene issues.
  • Generate and maintain sales reports, dashboards, and pipeline summaries.
  • Draft sales emails, follow-up messages, and client communications on behalf of the sales team.
  • Support re-engagement campaigns for prospective clients and dormant opportunities.
  • Prepare email templates, case studies, and other outreach materials for client engagement.
  • Coordinate sales administration tasks, meeting preparation, note-taking, documentation, proposals, reminders, and task tracking.
  • Support implementation and ongoing optimisation of Monday CRM processes.
  • Identify and recommend improvements to sales processes, productivity, and operational efficiency.

Requirements

  • Previous experience in sales support, sales administration, CRM administration, customer success, or a similar role.
  • Strong organisational skills and exceptional attention to detail.
  • Excellent written communication and email drafting skills.
  • Ability to manage multiple priorities and work independently.
  • Confidence working with sales professionals and holding team members accountable for process compliance.
  • Strong proficiency with CRM systems and business software.
  • Experience using Monday CRM or Monday.com is highly desirable.
  • Experience supporting B2B sales teams is highly desirable.
  • Understanding of sales pipelines, lead management, and opportunity tracking is highly desirable.
  • Experience creating reports and dashboards is highly desirable.
  • Exposure to recruitment, professional services, consulting, or outsourcing industries is highly desirable.

Interested in this position?

Apply directly on the company website

Apply Now

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