Job Scheduler/Coordinator

3 weeks, 1 day ago
Full-time
Mid Level
Operations
D2B

D2B

D2B specializes in connecting Australian businesses with top offshore talent, facilitating the hiring process to help companies scale efficiently and effectively.

Professional Services

Description

  • Book and schedule field-service jobs in Uptick.
  • Assign jobs to technicians based on skills, experience, location, and job requirements.
  • Estimate realistic job durations and create efficient daily and weekly schedules.
  • Reschedule jobs when priorities change, technicians are unavailable, or urgent work arises.
  • Maintain organised technician schedules while minimising gaps and unnecessary travel.
  • Coordinate appointment confirmations and schedule changes with technicians and customers.
  • Maintain accurate job and scheduling records in Uptick.
  • Communicate scheduling conflicts, capacity issues, and at-risk jobs to management.
  • Provide additional administrative and operational support to management and field teams.

Requirements

  • Hands-on fire services or fire protection industry experience, or proven scheduling/dispatch experience in a trades or field-service environment (required).
  • Strong organisational skills managing changing schedules across multiple technicians and jobs (required).
  • Strong communication skills when liaising with technicians, customers, and management.
  • Experience with job management, scheduling, CRM, or field-service software; ability to learn Uptick quickly.
  • High attention to detail when maintaining job, scheduling, and customer records.
  • Ability to identify and proactively communicate scheduling conflicts, capacity issues, and at-risk jobs.
  • Excellent multitasking, time-management, and problem-solving skills.
  • Experience providing administrative and operational support to management and field teams.
  • Professional, confident communication style with a strong customer-service focus.

Benefits

  • Salary of up to PHP 80,000.
  • Australian working hours.
  • Australian public holidays observed.

Interested in this position?

Apply directly on the company website

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