SAP EWM Support Consultant - Manufacturing & Logistics

2 weeks, 6 days ago
Freelance
Senior
Customer and Technical Support
D-ploy

D-ploy

D ploy is a trusted IT Engineering and Consulting Company providing tailored solutions for global and regional businesses, specializing in IT infrastructure services, Service Management, and Quality Management.

Internet Software & Services
251-1K
Founded 2003

Description

  • Provide BAU support for SAP EWM and manufacturing-related logistics processes across live sites, primarily in Austria and Schaftenau.
  • Manage incoming tickets, defects, and change requests using service management tools.
  • Collaborate with GPOs and business stakeholders to validate requirements and define next actions.
  • Analyze issues and propose solutions with local business teams, LDC Core, Adopt, TD, GPO, and AMS teams.
  • Support and implement approved change requests within SAP EWM and related logistics and manufacturing systems.
  • Participate in CAB meetings to present proposed system changes and obtain approvals.
  • Work with LDC design, adoption, and BAU teams to ensure stable operational support and continuous improvement.
  • Support logistics operations for warehouse and warehouse management processes and connected manufacturing activities.
  • Ensure effective collaboration between SAP and connected satellite systems, including MES and local warehouse systems.
  • Contribute to service transition and ongoing delivery support within the SAP landscape.

Requirements

  • Strong experience with SAP EWM and manufacturing-related logistics processes.
  • Solid understanding of warehouse systems and operational processes within Austria-based sites, especially Schaftenau.
  • Proven knowledge of Drug Substance (DS) and Drug Product (DP) business processes in pharmaceutical or manufacturing environments.
  • Deep expertise in SAP and connected satellite systems, especially MES and local warehouse systems.
  • Prior involvement in SAP transformation or implementation projects with strong understanding of related business processes and system landscape.
  • Experience supporting BAU activities, including ticket handling, defect management, and change request implementation.
  • Ability to collaborate effectively with business stakeholders, technical teams, AMS, and governance bodies such as CAB.
  • Strong analytical and problem-solving skills with a hands-on support mindset.
  • Excellent communication and stakeholder management skills in complex global environments.
  • Ability to work remotely with occasional on-site presence in Austria.
  • Candidates must provide a criminal record extract not older than three months.

Benefits

  • Freelance cooperation opportunity.
  • Role initially lasts until the end of September 2027, with expected extension.
  • Flexible working conditions.
  • Minimum 5 weeks of vacation.
  • Paid sick days.
  • Meal vouchers and other vouchers, including birthday, wedding, and newborn gifts.
  • Contributions to wellness programs, including a multisport card.
  • Further development and professional advancement opportunities.
  • Friendly and international working environment.
  • Company-sponsored events.
  • Competitive salary and various benefits.
  • Refreshments in the D-ploy office.

Interested in this position?

Apply directly on the company website

Apply Now

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