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Customer Support Advisor (Remote, Hungarian Native, Shifts)

3 months, 4 weeks ago
Czech Republic
Full-time
Entry Level
Customer Support
Customer and Technical Support
Apply Now
D-ploy

D-ploy

D ploy is a trusted IT Engineering and Consulting Company providing tailored solutions for global and regional businesses, specializing in IT infrastructure services, Service Management, and Quality Management.

Internet Software & Services
251-1K
Founded 2003
View All Jobs 9

Description

  • Communicate professionally with customers via chat, e-mail, and social media.
  • Provide clear, friendly, and efficient solutions to user issues.
  • Share insights and suggestions to improve internal support processes.

Requirements

  • Fluent in Hungarian (C2).
  • Good English skills (B2).
  • Enjoy helping others and handle challenges with a positive, can-do attitude.
  • Comfortable using computer tools such as MS Office and web-based platforms.
  • Able to explain technical topics in a clear and simple way.
  • Customer support experience is preferred but not essential.
  • Completed secondary education with a diploma.

Benefits

  • Meal vouchers worth CZK 123.90 per working day included in salary.
  • Benefit card worth CZK 1,940 per month.
  • Performance-based bonuses.
  • Competitive referral bonus program.
  • Fair, people-centric work environment with transparent corporate governance.
  • Regular team-building events, social activities, and wellness initiatives, including company gatherings and sports.
  • Clear path for career growth within a dynamic, multicultural, multinational organization.

Interested in this position?

Apply directly on the company website

Apply Now

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