Product Marketing Manager, Agentic AI

9 hours, 22 minutes ago
Cyara

Cyara

Cyara is the world's leading Automated CX Assurance Platform provider, offering a comprehensive and easy-to-use customer experience testing software for contact centers. Their AI-powered platform helps leading brands deliver flawless customer journeys ...

IT Services
201-500
Founded 2006
$25M raised

Description

  • Develop and maintain positioning and messaging for Agentic CX assurance products.
  • Lead end-to-end go-to-market launches for agentic AI releases, including tiering, enablement, content, analyst and press briefings, and pipeline measurement.
  • Develop competitive positioning for AI evaluation, CCaaS-native testing, and manual QA alternatives.
  • Create sales enablement materials, including pitches, discovery questions, objection handling, and demo narratives.
  • Join sales calls and refine messaging and enablement based on customer feedback.
  • Produce technical content such as solution briefs, analyst submissions, webinars, launch blogs, and conference presentations.
  • Partner daily with Product, Sales, Demand Generation, and Customer Success to connect product capabilities to customer-facing messaging.

Requirements

  • 5+ years of B2B SaaS or AI product marketing experience.
  • Demonstrated track record of launching products that generated pipeline, supported by measurable results.
  • Strong, concise writing and presentation skills; work samples will be requested.
  • Comfort working with technical buyers and technical product teams.
  • Experience selling to enterprise accounts through a sales-led motion with long sales cycles and multiple stakeholders.
  • Experience at an AI-native or agentic AI startup (preferred).
  • Background in customer experience or contact centers, including conversational AI, NLU, or contact center operations (preferred).
  • Experience in QA, testing, observability, or monitoring categories (preferred).

Benefits

  • Competitive pay and comprehensive benefits.
  • Flexible work options across eligible locations in the US, EMEA, and India.
  • Recognition programs and a focus on employee well-being.
  • Opportunities for growth, continuous learning, and collaboration with global colleagues.
  • Inclusive workplace committed to diversity, equity, inclusion, and belonging.

Interested in this position?

Apply directly on the company website

Apply Now

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