Tech Consultant Management- Czech speaker

2 weeks, 2 days ago
Full-time
Entry Level
Customer and Technical Support
Cross Border Talents

Cross Border Talents

Cross Border Talents (cbtalents.com) is a leading international recruitment agency with 10 years of experience in connecting hard-to-find candidates and jobs worldwide. With a focus on engineering, ICT, and multilingual placements, we have integrated o...

Professional Services
251-1K
Founded 2013

Description

  • Manage inbound calls, chat, and email customer service inquiries.
  • Provide accurate, valid, and complete information to customers.
  • Identify customer needs and work to achieve customer satisfaction.
  • Keep records of customer interactions and process customer accounts.
  • File and maintain customer documents and case records.

Requirements

  • Native or fluent Czech language skills.
  • B2-level English skills.
  • Strong phone contact handling and active listening skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • Exceptional problem-solving skills and the ability to respond to different types of customers.
  • Adaptive skills and strong team spirit.
  • Pleasant and positive attitude.
  • Must be located in Greece or in the EU.
  • Freshers are welcome.

Benefits

  • Relocation support to Greece, including flight tickets, hotel accommodation, and apartment assistance.
  • Salary of 1,300.72€ gross per month paid over 14 months.
  • Monthly bonus of 250€.
  • Private health insurance.
  • Full training provided by certified instructors.
  • Professional growth and development opportunities.
  • Free online Greek language course.
  • Working hours Monday to Friday, 9:00–18:00.

Interested in this position?

Apply directly on the company website

Apply Now

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