Slovenian Speaking Support Specialist - Work In Sofia - Fully Paid Relocation

1 hour, 15 minutes ago
Full-time
Junior
Customer and Technical Support
Mercier Consultancy

Mercier Consultancy

Mercier Consultancy specializes in multilingual recruitment and BPO outsourcing services, facilitating talent acquisition and business scaling across over 15 European countries while ensuring compliance with EU regulations.

Professional Services

Description

  • Respond to customer inquiries in Slovenian via phone, chat, and email.
  • Provide accurate information and support prompt problem resolution.
  • Document customer interactions and solutions thoroughly.
  • Collaborate with internal teams to resolve customer issues efficiently.
  • Stay current on company products, services, and policies to deliver informed support.
  • Participate in ongoing training to improve individual and team performance.

Requirements

  • Fluency in Slovenian, both spoken and written, is required.
  • English language skills are a plus.
  • Experience in customer service or support roles is preferred.
  • Strong communication and interpersonal skills with a focus on customer satisfaction.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Proficiency with CRM systems and customer support software.
  • Positive attitude, adaptability, and a team-oriented approach.
  • Willingness to relocate to Sofia with fully paid relocation assistance.

Benefits

  • Competitive monthly salary.
  • Fully paid relocation package.
  • Monthly performance bonus.
  • €1,500 signing bonus.
  • Fully paid training.
  • Health insurance.

Interested in this position?

Apply directly on the company website

Apply Now

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