Senior Product Manager- AI

17 hours, 53 minutes ago
Full-time
Senior
Artificial Intelligence and Machine Learning
ConnectWise

ConnectWise

ConnectWise provides integrated software tools and services for technology companies, enabling efficient business management, service automation, and exceptional customer experiences worldwide.

Internet Software & Services
1K-5K
Founded 1982

Description

  • Establish operational plans for the Product Management team.
  • Define and drive the product business plan, strategy, and positioning to align with corporate growth objectives.
  • Gather market and partner requirements by interacting with customers and prospects.
  • Create and communicate technical and functional specifications to the development team.
  • Prioritize and manage the product backlog based on overall business and partner needs.
  • Coordinate cross-functional development efforts through implementation and subsequent support.
  • Monitor product performance, adoption rates, user experience, and production issues.
  • Proactively identify market opportunities and analyze competitive landscape, trends, and emerging opportunities.
  • Provide support to the Product Management team, including coaching, reviewing, and delegating work to other team members when required.
  • Represent ConnectWise in partner engagements, events, conferences, and other external venues.

Requirements

  • Ability to manage large, complex projects and processes independently with limited supervision.
  • Recognized expert in the applicable work area.
  • Ability to situationally adapt and learn new technologies and processes to meet business and partner requirements.
  • Strong verbal and written communication and presentation skills for technical and non-technical audiences.
  • Ability to work in a rapid-paced environment while maintaining high quality and attention to detail across multiple priorities.
  • Demonstrated commitment to partner- and team-oriented management.
  • Strong knowledge of software development, database, server/client, and related technical concepts.
  • Strong understanding of modern product management techniques and methods.
  • Knowledge of the MSP (Managed Service Provider) industry.
  • Preferred: Knowledge of Agile methodology, software development life cycle (SDLC), and Atlassian product suite; availability to work US-Remote (EST working hours) and willingness to travel up to 10%.

Benefits

  • US-Remote role (EST working hours).
  • Up to 10% travel and opportunities to represent ConnectWise at partner engagements, events, and conferences.
  • Inclusive, diverse workplace and culture focused on colleague contributions.
  • ConnectWise is an Equal Opportunity Employer and provides reasonable accommodations for qualified applicants and employees.
  • Opportunity to work within a global, community-driven software company serving technology solution providers.

Interested in this position?

Apply directly on the company website

Apply Now

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