Expansion SDR - XDR

1 hour, 4 minutes ago
Full-time
Junior
Customer and Technical Support
Connecteam

Connecteam

Connecteam is the world's #1 employee app that revolutionizes how companies manage their deskless employees with a comprehensive all-in-one solution for communication, operation, engagement, and training.

Diversified Telecommunication Services
251-1K
$158M raised

Description

  • Proactively engage existing customers through calls, email, and social outreach to identify upsell opportunities.
  • Make 140+ calls per day in a high-volume outreach environment.
  • Prospect into a defined target audience focused on accounts with high expansion potential.
  • Book qualified demos for Expansion Account Managers and ensure smooth handoffs.
  • Manage all prospecting activity in HubSpot CRM and keep records accurate and current.
  • Partner with the Account Management team to share feedback on lead quality, lead sources, and market or product insights.
  • Experiment with outreach strategies across different customer segments to improve conversion and opportunity generation.
  • Contribute ideas, insights, and energy to help shape and grow the XDR team.

Requirements

  • 1–2 years of experience in a client-facing role; SDR experience is a plus but not required.
  • Comfortable working US business hours, Monday–Friday, remotely.
  • Availability to work Monday–Friday, 9:00am–6:00pm.
  • Strong verbal and written communication skills with the ability to explain value propositions clearly.
  • Ability to tailor messaging to different customer personas.
  • Strong technical aptitude and willingness to learn the product in depth.
  • Self-starter mentality with the ability to thrive in a fast-paced, target-driven startup environment.
  • Resilience and adaptability when facing challenges or rejection.
  • High energy, hunger for success, and a positive, proactive attitude.

Benefits

  • Competitive compensation with a $60,000 base salary and $80,000 OTE.
  • Uncapped commission opportunity.
  • Medical coverage and insurance plan.
  • 401(k) retirement plan.
  • Paid time off for vacation and sick days.
  • Remote work arrangement.
  • A culture focused on training, growth, and long-term employee development.
  • Team social events such as weekly happy hours and holiday parties.

Interested in this position?

Apply directly on the company website

Apply Now

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