RemoteLeaf Logo
Log in Sign up

Digital Workplace Administrator - US Based Remote Opportunity

1 hour, 6 minutes ago
United States
Full-time
Mid Level
Business Analyst
Project and Program Management
Agile Confluence Scrum
Apply Now
Common App

Common App

Common App is a nonprofit organization that provides a streamlined platform for college applications, supporting students, families, and guidance counselors in navigating the college admission process while promoting access, equity, and integrity in ed...

Education Services
51-250
Founded 1975
View All Jobs 4

Description

  • Serve as the primary administrator and subject matter expert for Atlassian Cloud and Google Workspace platforms.
  • Own the configuration, optimization, governance, and adoption of internal communication and knowledge management tools.
  • Administer Jira Software, Jira Service Management, Jira Assets, and Confluence across the organization.
  • Design and improve IT service management workflows, including request handling, incident, and change management processes.
  • Manage Google Workspace at the organizational level, including users, groups, security controls, and service access.
  • Develop automation and workflow improvements to reduce repetitive administrative work and increase platform efficiency.
  • Create training materials, documentation, and presentations to support end-user enablement across the organization.
  • Build dashboards, reports, and queries that provide operational visibility and actionable insights to stakeholders.
  • Evaluate, configure, and manage third-party apps and integrations from Atlassian and Google marketplaces.
  • Support technology adoption and act as an evangelist for digital workplace tools across the company.

Requirements

  • Candidates must live in the United States.
  • Willingness to travel twice annually for the Common App Retreat.
  • 4–6 years of experience in system administration, SaaS platform management, or a related IT role focused on enterprise collaboration tools.
  • Deep proficiency in Atlassian Cloud administration, including Jira Software, Jira Service Management, Jira Assets, and Confluence.
  • Strong expertise in Google Workspace administration, including user and group management, organizational units, security settings, DLP policies, Google Vault, mobile device management, and access controls.
  • Demonstrated ability to design and optimize Jira Service Management solutions, including request types, queues, SLAs, customer portals, and incident/change workflows.
  • Experience maintaining structured data schemas, including Jira Assets object types, attributes, relationships, and import/export configurations.
  • Familiarity with Jira Automation, Google Apps Script, or other workflow automation tools such as Zapier or n8n.
  • Ability to develop and manage a roadmap for enterprise SaaS platforms by prioritizing user needs, vendor releases, and organizational goals.
  • Proven ability to manage technology projects independently from initiation through completion.
  • Familiarity with Agile and Scrum practices, including Jira boards, sprint management, and backlog grooming.
  • Strong skill in creating training materials, documentation, quick-reference guides, and presentations for non-technical audiences.
  • Proficiency with JQL, CQL, and dashboard/report creation for stakeholder reporting.
  • Experience evaluating and managing third-party apps and integrations, including cost-benefit and security review.
  • Bachelor’s degree in IT, Computer Science, MIS, or a related field, or equivalent education and experience.
  • Experience with AI-powered productivity tools such as Atlassian Intelligence, Atlassian Rovo, and Google Gemini for Workspace is preferred.
  • Knowledge of ITIL principles and their application in service desk, incident, and change management is preferred.
  • Experience with organizational change management, platform migrations, or digital transformation is preferred.
  • Experience with data visualization tools such as Google Looker Studio, Jira dashboards, or eazyBI is preferred.
  • Experience working in a nonprofit, higher education, or education technology organization is preferred.
  • ITIL Foundation certification or equivalent service management credential is preferred.
  • Atlassian Certified Professional certification in Jira Administration for Cloud, Confluence Administration for Cloud, or Cloud Organization Admin is preferred.
  • Google Cloud certification as an Associate Google Workspace Administrator or Professional Google Workspace Administrator is preferred.

Benefits

  • Competitive market-based salary with a target range of $108,000 to $121,500.
  • Performance-based bonus.
  • Virtual-first work environment with support for remote work.
  • Paid time off, seven company-wide holidays, nine floating holidays, sick leave, and a monthly mental health day.
  • Choice of PC or Mac laptop plus optional external monitor, keyboard, mouse, or headset.
  • One-time office setup stipend, monthly remote work stipend, and monthly mobile stipend.
  • Retirement benefits with a 403(b) plan, 5% company contribution, and 5% company match.
  • Health and wellness coverage including medical, dental, vision, HSA/FSA options, life insurance, and disability insurance.
  • Budgeted annual funds for professional development and growth opportunities within the company.
  • Employee assistance program, virtual clinic access, pet insurance, and a 1Password family account.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Inter

Tech Business Specialist | Pix

Inter 51-250 Banks

Inter is hiring an engineering professional for its Core Pix team to work in a mission-critical financial environment focused on improving product clarity, operational resilience, and regulatory alignment.

Brazil Full-time Senior Business Analyst Technical Support Engineer
GitLab Grafana JIRA Kafka Kubernetes Microservices New Relic PostgreSQL Postman SQL Server
6 minutes ago
OURA

Staff Business Systems Analyst, People Systems

OURA 251-1K Health Care Providers & Services

Oura is hiring a Staff Business Systems Analyst, People Systems to lead HR technology strategy and delivery across core people platforms, improving employee experiences, HR operations, and data quality.

United States Full-time Lead Business Analyst
$139k-$200k
Confluence
6 minutes ago
CoverGo

Senior Business Analyst - AI & Health Insurance (Fully Remote)

CoverGo 51-250 Insurance

CoverGo is hiring a Business Analyst to support insurance clients by analyzing business needs and helping deliver digital solutions for health insurance and AI-related projects.

Poland Georgia India Full-time Senior Business Analyst
Agile Scrum
21 minutes ago
Mitratech

Business Systems Analyst

Mitratech 1K-5K Professional Services

Mitratech is seeking a Business Systems Analyst to bridge internal stakeholders and development teams on analytics, business intelligence, and reporting initiatives by turning business needs into clear requirements that can be delivered efficiently.

United States Full-time Junior Business Analyst
$70k-$70k
Agile Confluence JIRA
36 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers