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Business Support Specialist

18 hours, 20 minutes ago
Anywhere
Full-time
Mid Level
Operations Specialist
Project and Program Management
Monday.com
Apply Now
Colibri Group

Colibri Group

Colibri Group specializes in providing comprehensive professional learning solutions, particularly through its leading real estate schools, which empower both aspiring and seasoned real estate professionals to enhance their careers.

Diversified Consumer Services
1K-5K
Founded 1928
View All Jobs 25

Description

  • Support the integration of multiple brands into standardized operational processes and workflows.
  • Partner with stakeholders to document current processes, identify gaps, and implement scalable solutions that meet quality and regulatory standards.
  • Provide administrative and operational support to ensure continuity across brands.
  • Coordinate schedules, documentation, deliverables, and task tracking for concurrent initiatives.
  • Maintain accurate records, documentation, and reporting in designated systems.
  • Collaborate with leaders to define operational KPIs and monitor performance targets.
  • Track, report, and analyze progress against KPIs, and develop corrective action plans when targets are missed.
  • Identify bottlenecks, inefficiencies, and risks in workflows, and help implement process improvements.
  • Manage multiple projects simultaneously while meeting deadlines and producing high-quality outcomes.
  • Develop training materials and support rollout of new processes and workflows across brands.

Requirements

  • Bachelor’s degree or equivalent professional experience in business administration, operations, healthcare, education, or a related field.
  • Demonstrated project management experience in cross-functional or multi-brand environments.
  • Proven success managing multiple projects at once and meeting deadlines.
  • Exceptional attention to detail with a strong commitment to accuracy and quality.
  • Strong collaboration and interpersonal skills with the ability to work effectively with diverse teams.
  • Ability to work independently, prioritize effectively, and operate with minimal guidance.
  • Excellent written and verbal communication skills.
  • Proficiency with project management and collaboration tools such as monday.com, Microsoft Office, and SharePoint.
  • Experience working in healthcare, continuing education, or other regulated environments.
  • Familiarity with KPI development, performance measurement, and continuous improvement methodologies such as Lean or Six Sigma.
  • Preferred experience with process integration, operational transformation, or multi-brand standardization initiatives.
  • Strong organizational and time management skills, with a process-driven and analytical mindset.
  • Change management, stakeholder engagement, and conflict resolution skills.
  • High accountability and ownership of outcomes, with adaptability in a fast-paced, deadline-driven environment.

Interested in this position?

Apply directly on the company website

Apply Now

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