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Coordinator, Learning Services

11 hours, 28 minutes ago
United States
Full-time
Entry Level
Project Coordinator
Operations
Apply Now
Cogstate

Cogstate

Cogstate is a leading cognitive science company focused on optimizing the measurement of cognition to guide better decision making. They commercialize rapid, reliable, sensitive, and simple computerized cognitive tests for clinical trials, academic res...

Internet Software & Services
51-250
Founded 1999
View All Jobs

Description

  • Support routine LMS builds, updates, and configurations using documented templates, SOPs, and build standards.
  • Upload, organize, maintain, and retire learning content within the LMS.
  • Manage learner enrollments, assignments, access requests, and course lifecycle updates.
  • Maintain catalog accuracy, metadata, version control, and system hygiene across LMS activities.
  • Execute standardized LMS reports for participation, completion, and compliance tracking.
  • Perform LMS quality checks before publishing or handoff to ensure accuracy and consistency.
  • Serve as the first point of contact for Learning Inbox inquiries and LMS support requests.
  • Troubleshoot common LMS access, navigation, enrollment, completion, and learner account issues.
  • Document issues, maintain records, and escalate complex technical problems or risks to leadership.
  • Track assigned requests, tasks, deliverables, and supporting documentation using designated tools.

Requirements

  • Bachelor's degree or relevant professional experience in administration, operations, customer support, training coordination, project coordination, learning support, education, healthcare, or a related field.
  • Coursework in learning technology, LMS, training, education, business administration, or a related area.
  • Experience working within structured processes, SOPs, or administrative workflows.
  • Experience managing multiple tasks, requests, priorities, or projects in a fast-paced environment.
  • Experience using business systems, databases, software applications, or technology platforms in day-to-day work.
  • Demonstrated ability to learn new technology systems and processes quickly.
  • Experience using or supporting a Learning Management System (LMS).
  • Experience supporting learning, training, education, enablement, or customer support programs.
  • Experience performing content administration, reporting, user management, or system support activities.
  • Working proficiency in Microsoft 365, including Outlook, Excel, Teams, and SharePoint.
  • Ability to follow documented SOPs, checklists, templates, and processes with accuracy and attention to detail.
  • Experience working in regulated, compliance-focused, or quality-driven environments (preferred).

Benefits

  • Remote-first work environment with the ability to work from anywhere Cogstate is registered to do business in the United States, Australia, or the United Kingdom.
  • 20 days of vacation leave, 10 days of personal leave, and 10 paid public holidays.
  • 401(k) matching up to 3% of yearly salary.
  • Competitive base salary plus additional earning opportunities based on the position.
  • Comprehensive health and dental insurance with company contributions, plus free vision insurance for full-time employees.
  • 100% employer-sponsored short-term and long-term disability and life insurance.
  • Healthcare and dependent care flexible spending accounts.
  • Learning and development opportunities, including mentorships and support for certifications in applicable areas.

Interested in this position?

Apply directly on the company website

Apply Now

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