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Group Program Director, Product (US)

1 month, 4 weeks ago
United States
Full-time
Lead
Program Manager
Product Management
Apply Now
Code and Theory

Code and Theory

Code and Theory specializes in merging creativity and engineering to develop innovative digital products and brand experiences, while addressing complex challenges in consumer behavior, emerging technologies, and artificial intelligence for various ind...

Media
251-1K
Founded 2001
$260M raised
View All Jobs 3

Description

  • Oversee the health, performance, and quality of delivery across a portfolio of clients or major account.
  • Lead estimation, scope development, budget reviews, and contract delivery reviews for complex engagements.
  • Serve as a senior internal and external escalation point, defining resolution paths and coordinating cross-discipline solutions.
  • Partner with Client Engagement on client steering, issue resolution, account growth, and investment opportunities.
  • Coordinate with Resource Management and Recruiting to staff current projects and plan for future needs.
  • Partner with Client Engagement and Business Development on organic growth, new business opportunities, pitches, and delivery plans.
  • Review project health weekly and address risks with portfolio leaders, account leads, and project leads.
  • Manage, mentor, and develop Delivery employees from Associates through Senior Directors, including performance reviews and growth plans.
  • Develop and lead Delivery training and promote continuous learning, collaboration, accountability, and morale.
  • Identify and implement process, tooling, and methodology improvements, including AI-enabled ways of working.
  • Champion the Delivery discipline and lead department-level change and operational improvements.

Requirements

  • 15+ years of program or delivery management experience.
  • Deep expertise in product and digital transformation delivery.
  • Proven ability to develop delivery expertise and continuous-learning cultures across teams.
  • Experience owning scope, estimation, and budget integrity for complex, high-value engagements.
  • Experience serving as a trusted escalation point for clients and senior internal stakeholders.
  • Strong financial acumen, including revenue planning, investment decisions, and account health management.
  • Experience managing and developing Delivery professionals at all levels, including performance reviews and growth planning.
  • Experience driving department- or agency-level process and tooling improvements, including leveraging AI for innovation.
  • Understanding of multiple project management methodologies and the ability to adapt delivery approaches.
  • Strong technical acumen and ability to translate complexity into actionable delivery plans.
  • Exceptional communication, emotional intelligence, judgment, and stakeholder-influence skills.
  • Experience contributing to new business pitches in a senior oversight or hands-on capacity.

Benefits

  • Compensation range of $220,000–$280,000, depending on experience, level, budget, and location.
  • Opportunity to work with a global digital-first creative agency and Fortune 100 and startup clients.
  • Distributed global workplace spanning North America, South America, Europe, and Asia.

Interested in this position?

Apply directly on the company website

Apply Now

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