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🏖️Monday Solutions Architect- Job Code: 1784229753070

3 weeks, 4 days ago
Philippines
Full-time
Mid Level
Technical Project Manager
Project and Program Management
Monday.com
Apply Now
Coconut VA

Coconut VA

Coconut VA: Premier virtual assistant service providing top talent for admin, operations, marketing, and sales. Streamline your business operations with our rigorous selection process and expert VAs.

Professional Services
11-50
Founded 2021
View All Jobs 33

Description

  • Collaborate with Implementation Managers to support and manage more than 10 monday.com clients per week.
  • Design and build client workflows in monday.com.
  • Identify and remove inefficiencies, redundancies, isolation, and work silos in client processes.
  • Serve as the primary point of contact and maintain strong client relationships.
  • Provide customer service through email, video calls, and in-person meetings.
  • Research monday.com best practices using the app marketplace, internal tools, and third-party APIs.
  • Implement useful integrations and automations to optimize workflows.
  • Help clients develop and refine processes and procedures for maximum efficiency.
  • Troubleshoot technical issues and support client success.
  • Track calls, action items, and follow-ups with clear note-taking.

Requirements

  • 3+ years of hands-on experience as a Project Manager, Solutions Architect, or in a similar role.
  • At least 2 years of experience in a startup environment building processes, procedures, and teams.
  • Minimum 1 year of hands-on experience with monday.com.
  • Experience providing professional services to clients.
  • Familiarity with customer success in a technology or software-related field.
  • Experience with make.com or Zapier.
  • Strong problem-solving skills and ability to manage multiple projects simultaneously.
  • Strong business acumen with understanding of operations such as HR, recruiting, marketing, sales, or customer success.
  • Proficiency in Google Suite tools, including Google Sheets, Google Slides, and Google Docs.
  • Excellent internal communication skills and a customer-oriented personality.

Benefits

  • Competitive salary with a monthly rate of $1,800-$3,000.
  • 13th month pay.
  • 12 days of paid time off.
  • 12 paid US holidays.
  • Maternity and paternity leave.
  • Comprehensive healthcare coverage.
  • Life insurance through the full-time HMO plan.
  • Mental health support and wellness resources.

Interested in this position?

Apply directly on the company website

Apply Now

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