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✨ Coconut VA Philippine Talent Pool ✨

3 months, 2 weeks ago
Philippines
Full-time
Junior
Virtual Assistant
Customer and Technical Support
CRM
Apply Now
Coconut VA

Coconut VA

Coconut VA: Premier virtual assistant service providing top talent for admin, operations, marketing, and sales. Streamline your business operations with our rigorous selection process and expert VAs.

Professional Services
11-50
Founded 2021
View All Jobs 23

Description

  • Maintain a complete Coconut VA profile and submit a one-minute introduction video as part of the application process.
  • Provide the correct CEFR English proficiency level in the application form.
  • Follow the required resume/template format and submit materials in English.
  • Communicate clearly and professionally across calls, chat, email, and video meetings.
  • Ask for clarification, raise concerns, and provide proactive updates when needed.
  • Manage tasks efficiently, meet deadlines, and maintain high-quality work.
  • Stay responsive, reliable, and engaged for work, meetings, and events.
  • Support client tasks as assigned and adapt to different role requirements.
  • Maintain professionalism and strong ethical standards in all interactions.

Requirements

  • At least 1 year of experience as a virtual or remote worker, or 1 year of experience working with foreign businesses such as US, EU, AUS, or SG companies.
  • Alternatively, a BPO background with at least 6 months in a Tier 1 role and 1+ year in a support, supervisory, or higher role.
  • Strong written and verbal communication skills.
  • Ability to explain information clearly, confidently, and fluently.
  • Comfortable communicating across video calls, phone calls, chat, and email.
  • Must create a Coconut VA profile using the provided template.
  • Resume must follow the required format and be in English.
  • Must submit a 1-minute introduction video link; broken or dummy links may result in disqualification.
  • Preferred familiarity with MS Office and Google Workspace.
  • Preferred hands-on experience with CRMs, project management tools, marketing platforms, or page builders.
  • Preferred client-facing communication or client management experience.
  • Must have your own device capable of handling client tasks.
  • Must have a stable internet connection with a backup available.
  • Must have a backup power source for uninterrupted work.

Benefits

  • Competitive salary package.
  • 13th month pay.
  • 12 days of paid time off.
  • 12 paid US holidays.
  • Maternity and paternity leave.
  • Comprehensive healthcare benefits.
  • Life insurance through the full-time HMO plan.
  • Mental health consultations and wellness resources.
  • Milestone gifts, birthday treats, and team experiences such as island getaways, virtual town halls, and regional meetups.

Interested in this position?

Apply directly on the company website

Apply Now

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