Technical Senior Manager - Site Reliability Engineering

1 month ago
Full-time
Lead
DevOps and Infrastructure
Coalfire

Coalfire

Coalfire is a cybersecurity advisor that helps organizations avert threats, reduce risk, and turn security into a competitive advantage, fueling their success.

Internet Software & Services
251-1K
Founded 2001
$9M raised

Description

  • Spend about 70% of time on hands-on engineering work, including developing deployments, tooling, and automation scripts for client needs.
  • Spend about 30% of time on leadership responsibilities, including mentoring engineers, ensuring quality deliverables, and managing escalations.
  • Serve as the primary escalation contact for complex technical issues and resolve them promptly.
  • Monitor engineering quality standards and ensure alignment with internal protocols, compliance requirements, and project milestones.
  • Identify and mitigate risks with consulting and solutions architecture teams to address regulatory requirements and client expectations.
  • Coordinate day-to-day engineering activities, track progress, and adjust resources to meet project goals using Agile methodologies.
  • Help create and implement solutions that improve the practice.
  • Lead the definition, planning, and documentation of key managed services projects and initiatives.
  • Track outcomes against established goals and support continuous operational improvement.

Requirements

  • 9+ years of experience in systems engineering and architecture, including requirements definition, architecture development, systems integration, and testing.
  • 9+ years of experience in cloud computing designing, implementing, operating, and automating environments in AWS, Azure, or GCP.
  • 9+ years of hands-on experience with Infrastructure-as-Code, especially Terraform and Ansible.
  • Proven track record of meeting SLAs for availability, response times, and service posture through effective escalation and collaboration.
  • Demonstrated success driving continuous improvement using KPIs and operational best practices.
  • Experience guiding Infrastructure-as-Code governance models and alignment with standards such as FedRAMP or similar security frameworks.
  • Proven experience managing teams of 6–8 contributors, including career development, goal setting, project oversight, and daily guidance.
  • Experience preparing teams for client-facing compliance audits with third-party auditors.
  • Familiarity with ticket management systems and managed services environments that require SLA adherence.
  • Deep knowledge of AWS, Azure, or GCP, plus Terraform, Ansible, GitLab, and CI/CD technologies.
  • Relevant professional cloud certification such as AWS Solutions Architect, Azure Solutions Architect, or GCP equivalent.
  • Preferred advanced cloud or specialty certifications such as AWS DevOps Engineer, AWS Security Specialty, or Azure Security Engineer.
  • Preferred CISSP or comparable cybersecurity certification.
  • Experience in technical consulting for external clients is preferred.
  • Exposure to 24x7 operational settings or large-scale, high-availability system support is preferred.
  • Demonstrated expertise with SSL, PKI, FIPS 140-2, and security baselines such as CIS Benchmarks and DISA STIG is preferred.
  • Additional hands-on work with Kubernetes, advanced threat detection, or enterprise endpoint security is preferred.

Benefits

  • $94,000 - $163,000 base salary range.
  • Eligibility for annual incentive, commission, and/or recognition programs.
  • Flexible work model with the ability to work from home or an office.
  • Paid parental leave.
  • Flexible time off.
  • Certification and training reimbursement.
  • Digital mental health and wellbeing support membership.
  • Comprehensive insurance options.

Interested in this position?

Apply directly on the company website

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