Content Marketing, Team Manager

2 days, 4 hours ago
CloudTalk

CloudTalk

CloudTalk is a VoIP business calling solution that automates workflows, provides analytics, and enhances calling efficiency for customer service and sales teams.

Diversified Telecommunication Services
51-250
Founded 2016
$9M raised

Description

  • Manage, coach, and develop a team of six copywriters, including conducting 1:1s, providing feedback, supporting career growth, and hiring as needed.
  • Set expectations for content output, quality, ownership, and team collaboration.
  • Own editorial standards for accuracy, depth, structure, brand voice, and product alignment.
  • Review and edit content before publication while developing the team’s editorial capabilities.
  • Collaborate with SEO on keyword strategy, topic clusters, briefs, and content refreshes.
  • Optimize content for traditional search and LLM visibility through structure, entities, citations, and freshness.
  • Coordinate with web, technical SEO, design, Product Marketing, and Sales teams on publishing and customer-focused content.
  • Translate OKRs into quarterly content plans and weekly execution rhythms.
  • Track rankings, LLM visibility, organic traffic, conversions, and pipeline generated by content.
  • Report on performance, identify successful initiatives, and recommend future content investments.

Requirements

  • 3+ years of experience in B2B SaaS content, including at least 1 year leading writers or a content team.
  • Proven experience producing content that delivered measurable traffic, conversion, or pipeline results.
  • Strong SEO knowledge and interest in LLMs, AI search, and how content is selected and cited.
  • Excellent English editing skills and the ability to explain editorial decisions.
  • Data-driven working style with experience using GA4, Google Search Console, Ahrefs, Semrush, or similar tools.
  • Experience working with OKRs and performance reporting.
  • Builder mindset focused on improving established processes and adapting to changing search behavior.
  • Experience in telephony, VoIP, contact center, customer experience, or sales technology preferred.
  • Experience with HubSpot CMS preferred.
  • Experience building AI-assisted content workflows and/or knowledge of additional languages preferred.

Benefits

  • Fully remote work across Central and Eastern Europe or hybrid work from Bratislava or Prague offices.
  • Unlimited paid time off, flexible working hours, and four additional company-wide Recharge Fridays each year.
  • Career coaching, transparent job-leveling framework, and professional development support.
  • Path to equity based on seniority, tenure, and sustained impact.
  • Up to €5,000 employee referral bonus.
  • Two company offsites each year, including one function-specific offsite.
  • Annual CloudTalk merchandise.

Interested in this position?

Apply directly on the company website

Apply Now

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