Remote Enrollment Coordinator - CMA/RMA

14 hours, 36 minutes ago
Full-time
Junior
Customer and Technical Support
Classet

Classet

Classet provides an AI-powered recruiting assistant that enables instant voice interviews, automates candidate scoring, and streamlines the hiring process for high-volume industries such as healthcare and retail, all while eliminating the need for addi...

Internet Software & Services
1-10
Founded 2021

Description

  • Contact patients to introduce Chronic Care Management and Remote Patient Monitoring services and explain program benefits.
  • Guide patients through the enrollment and consent process.
  • Document patient interactions and enrollment activities accurately in EMR systems.
  • Ensure compliance with CMS, HIPAA, and internal documentation standards.
  • Answer patient questions about care coordination services and program expectations.
  • Collaborate with healthcare providers and internal teams to support smooth communication and patient transitions.
  • Manage daily outreach goals, follow-up tasks, and organized workflows.
  • Support positive patient experiences through empathy, professionalism, and clear communication.

Requirements

  • Active, nationally recognized CMA or RMA certification.
  • Current Basic Life Support (BLS) certification.
  • Proven experience working directly with CCM and/or RPM programs.
  • Strong proficiency with EMR systems and Google Suite.
  • A dedicated, HIPAA-compliant home office environment that is private and distraction-free.
  • Strong time management, organizational, and independent work skills.
  • Excellent verbal and written communication skills with strong patient empathy.
  • Previous experience in care coordination or transitional care management is preferred.
  • Strong understanding of CMS regulations, healthcare documentation, and quality reporting standards is preferred.
  • Bilingual fluency in English and Spanish is preferred.
  • Experience providing health education to patients and families is preferred.

Benefits

  • Health, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off.
  • Stable Monday–Friday schedule.
  • Fully remote work environment.
  • Opportunity for long-term growth in remote healthcare services.
  • Supportive and collaborative team culture.

Interested in this position?

Apply directly on the company website

Apply Now

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