Utility Travel Specialist

1 month, 2 weeks ago
Full-time
Junior
Customer and Technical Support
CI Azumano Business Travel

CI Azumano Business Travel

CI Azumano Business Travel specializes in providing comprehensive corporate travel management solutions, combining expert travel advisory services with advanced technology to help small and mid-sized businesses optimize their travel expenses and enhanc...

Consumer Services
51-250
Founded 1959

Description

  • Provide backup coverage for designated independent contractors’ corporate, air, and some leisure travel business.
  • Support booking travel for air, car, and hotel reservations, invoicing, and general administrative tasks.
  • Deliver outstanding customer service to independent contractors and their clients.
  • Act as an air agent for contractors who do not provide GDS services to their clients.
  • Research reservations across multiple systems to find the lowest logical airfares and appropriate travel options.
  • Respond to customer service requests within the same business day.
  • Use Sabre GDS functions including faring, booking, ticketing, rule adherence, scripts, and PNR modifications.
  • Support other assigned duties from the VP/GM.

Requirements

  • High school diploma or GED, or 1 to 3 years of related experience/training, or an equivalent combination of education and experience.
  • Intermediate to high-level understanding of Sabre GDS.
  • Intermediate to high-level understanding of Microsoft tools.
  • Intermediate to high-level experience booking and ticketing international air through a GDS and interpreting airline agreements.
  • Similar skills with TravelPort+ are helpful.
  • Ability to read and comprehend simple instructions, correspondence, memos, and tour/cruise group contracts.
  • Ability to write simple correspondence and communicate clearly in written form.
  • Strong problem-solving, customer service, interpersonal, oral communication, teamwork, planning, professionalism, quality, dependability, and attendance skills.

Benefits

  • Remote position.
  • Competitive pay and benefits package.
  • Medical, dental, vision, life, and disability coverage.
  • Voluntary benefits including critical illness, hospital, and accident coverage.
  • Health savings and flexible spending accounts.
  • Retirement 401(k) plan.
  • Flexible work-life balance with paid leave programs for eligible full-time employees.
  • Professional development, performance, and recognition programs.

Interested in this position?

Apply directly on the company website

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