Deployment Specialist - Toronto/Ontario, Canada 9am PT - 6pm PT Shift

16 hours, 4 minutes ago
Full-time
Mid Level
Project and Program Management
ChargePoint

ChargePoint

ChargePoint is the world's largest network of electric vehicle charging stations, providing premium EV charging solutions and leading the way in electric mobility since 2007.

Electric Utilities
1K-5K
Founded 2007

Description

  • Assist with the activation and configuration of ChargePoint Networked charging stations for new and returning station owners.
  • Communicate and coordinate directly with Sales, internal and external customers, O&M partners, Owner Support, and the Services team.
  • Manage multiple customer engagements at the same time and track deployment status and progress.
  • Maintain clear communication to support timely implementation, issue resolution, escalation, and successful handoff.
  • Educate station owners and establish best practices for deployment and station use.
  • Receive and respond to inbound post-sale service requests.
  • Coordinate with Sales, Operations and Maintenance Partners, and customers to ensure accurate and timely station activation.
  • Oversee the installation, activation, and validation of new charging stations.
  • Document the full implementation process to support completion and handoff.

Requirements

  • Fluent in French/French Canadian, both verbal and written.
  • Demonstrated ability to manage multiple related projects end to end.
  • Experience liaising with external partners, internal stakeholders, and management.
  • Strong time management, multitasking, and stress management skills.
  • Excellent written, verbal, and presentation communication skills.
  • Strong interpersonal skills and the ability to work effectively across teams.
  • Good teamwork and leadership skills to motivate groups to meet deadlines.
  • Self-motivated, decisive, and able to adapt to change and competing demands.

Interested in this position?

Apply directly on the company website

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