Customer Vehicle Delivery Ambassador

1 hour, 19 minutes ago
Full-time
Junior
Customer and Technical Support
Carvana

Carvana

Carvana is an e-commerce platform that enables consumers to buy and finance used cars online, offering features such as 360-degree vehicle imaging, financing options, and home delivery, all designed to streamline the car purchasing process.

Automotive
10K-50K
Founded 2012

Description

  • Deliver vehicles directly to customers using Carvana’s car haulers.
  • Load and unload vehicles onto the hauler and inspect the equipment for safe operation.
  • Complete customer paperwork and enter thorough notes into the customer tracking system.
  • Maintain safe driving practices and a clean driving record in line with company policy.
  • Interact with customers in a professional, customer-facing role during delivery and service activities.
  • Participate in local community engagement and support a positive customer experience.
  • Work scheduled hours from 11am to 9pm with rotating days off across weekdays and weekends.

Requirements

  • At least 2 years of customer-facing experience.
  • Must be at least 21 years of age and possess a valid driver’s license.
  • Must pass a drug test and obtain a DOT Medical Card.
  • Must be able to obtain a Notary credential in the local jurisdiction within the first 90 days of employment, with company sponsorship.
  • Must be able to satisfy state-specific requirements for access to DMV/title and registration systems.
  • Illinois, Michigan, Louisiana, and Missouri candidates must obtain a Chauffeur’s license or other state specialty license within the first two weeks of employment.
  • California candidates must obtain a Vehicle Verifier license within the first 90 days of employment.
  • Ability to perform physically demanding work, including detailing and loading/unloading vehicles in indoor and outdoor conditions and in extreme weather.
  • Ability to stand, walk, and sustain physical activity for 8+ hours, and to lift, carry, push, and pull up to 50 lbs.
  • Must be able to read, write, speak, and understand English.
  • Frequent driving requires excellent visual acuity and manual dexterity.
  • Commercial license is not required to drive the hauler, and training is provided.

Benefits

  • Starting pay of $18/hr with a pay range of $18-$20/hr.
  • Performance-based pay increases, including eligibility to reach $20/hr in the first year.
  • 401(k) with Carvana match and opportunities for overtime during busy seasons.
  • 100% company-paid healthcare premiums plus dental and vision coverage.
  • Wellness program supporting mental, physical, and financial health, including pet care savings.
  • Generous paid time off: 13 days in the first year, increasing to 20 days thereafter.
  • Tuition reimbursement for employees pursuing a bachelor’s degree and student loan repayment support for employees who already have one.
  • Annual Carvana Shares equity grants and an Employee Stock Purchase Plan discount.
  • Extensive internal growth and professional development opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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