FBS Workforce Specialist II

1 day, 15 hours ago
Mid Level
Data Science and Analytics
Capgemini

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation, empowering businesses with innovative solutions and expertise to thrive in a rapidly evolving market.

Internet Software & Services
100K+
Founded 1967
$93M raised

Description

  • Partner with Workforce Architects, HR partners, and business leaders on workforce analytics and insights.
  • Support workforce strategy initiatives through data analysis and forecasting.
  • Develop evidence-based recommendations to inform talent and workforce decisions.
  • Help stakeholders understand workforce trends, skills needs, and organizational impacts.
  • Translate workforce data into actionable insights that support business objectives.
  • Work collaboratively across HR, Finance, and business teams.
  • Ensure workforce decisions are supported by reliable data, meaningful metrics, and measurable outcomes.

Requirements

  • 1-3 years of total work experience.
  • Fluent English proficiency.
  • 3-5 years of experience in a Workforce Management role.
  • 4 years of contact center experience preferred.
  • 3 years of demonstrated forecasting experience preferred.
  • High school diploma or equivalent required.
  • Bachelor's degree preferred.
  • Ability to work in an open office environment with normal distractions, noise, and interruptions.

Interested in this position?

Apply directly on the company website

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