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FBS AIOps Engineer

2 hours, 42 minutes ago
Mexico, Brazil
Full-time
Mid Level
Machine Learning Engineer
DevOps and Infrastructure
Python Snowflake
Apply Now
Capgemini

Capgemini

Capgemini is a global leader in consulting, technology services, and digital transformation, empowering businesses with innovative solutions and expertise to thrive in a rapidly evolving market.

Internet Software & Services
100K+
Founded 1967
$93M raised
View All Jobs 16

Description

  • Design, implement, and maintain a centralized AIOps platform that ingests observability and operational data from multiple sources.
  • Build and maintain integrations with monitoring, ITSM, CI/CD, and cloud platforms.
  • Ensure platform scalability, resiliency, and performance for enterprise-wide adoption.
  • Maintain standardized data models, entity definitions, and service mappings to support correlation and root cause analysis.
  • Partner with operations teams to define actionable alerting requirements focused on business impact.
  • Implement and tune event correlation to reduce alert noise and group related events across layers.
  • Enable runbook automation for incident response, investigation, and recovery with appropriate safeguards.
  • Integrate alerts and correlated events with ITSM tools and collaboration platforms to support standardized incident workflows.
  • Act as a consultative partner to operations, SRE, and platform teams, translating operational needs into AIOps solutions.
  • Provide guidance, documentation, and best practices to drive consistent adoption and governance across teams.

Requirements

  • 2-4 years of experience with Dynatrace (required).
  • 1-2 years of experience with Copilot Studio (required).
  • Working knowledge of ITIL Foundations.
  • Experience with ServiceNow (desirable).
  • Experience with Snowflake (desirable).
  • Entry-level Python experience (desirable).
  • Experience designing or operating AIOps, observability, or event correlation platforms.
  • Experience integrating monitoring, ITSM, CI/CD, and cloud platforms.
  • Understanding of enterprise security, compliance, and AI governance standards.
  • Ability to work with centralized platform teams and multiple downstream operations teams.

Benefits

  • Competitive salary and performance-based bonuses.
  • Comprehensive benefits package.
  • Flexible work arrangements, including remote and/or office-based options.
  • Private health insurance.
  • Paid time off.
  • Training and development opportunities in partnership with renowned companies.
  • Dynamic and inclusive work culture within a globally renowned group.

Interested in this position?

Apply directly on the company website

Apply Now

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